LiveCareer-Resume

stager resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated Customer Service Representative offering excellent communication, listening and problem-solving skills. Able to drive positive customer experiences by promoting customer-centric behaviors and actions, evaluating customer needs and implementing product and service solutions to enhance customer loyalty. Demonstrated success and skill in encouraging clients to achieve and exceed personal goals.

Skills
  • Time Management
  • Quick Learner
  • Active Learning
  • Passionate About Quality
  • Client-focused
  • Always open to trying new things
  • Computer proficient
Education
Culpeper County High School Culpeper, VA Expected in 06/2017 Advanced Studies Diploma : - GPA :
Certifications
  • AED and CPR Certified
Accomplishments

• Applied safety procedures and policies as outlined in Department Safety Manual.

  • Competed in Business Entrepreneurship competition called E-Squared for $5,000 scholarship
  • Completed SMART Program at IST, received a 93% score and a certificate.
Work History
Kerry Ingredients And Flavours - Stager
Indianapolis, IN, 08/2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Consistently lifted materials weighing up to 50 pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated scanners to track merchandise and verify contents of containers.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Updated daily logs with regular shift activities and incident details.
  • Measured dimensions of finished pieces for conformance to specifications.
Aktiebolaget Electrolux - Service Specialist
Charlotte, NC, 04/2019 - 12/2020
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Maintained cleanliness within the building.
  • Assisted customers with scheduling/ set-ups for a variety of events within the building.
  • Demonstrated increased knowledge of company products and equipment.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Documented all changes and actions in computer-based tracking system.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Supervised office moves and vendor fixtures.
  • Maintained a daily report everyday to stay on track and focused on daily activities in the workplace.
  • Helped clients with inter-office moves.
  • Handled high classified mail for clients within the workplace.
  • Specialized in the facilities department.
Christus Health - Commercial Mover
Lake Charles, LA, 08/2018 - 03/2019
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100 lbs.
  • Followed verbal and written instructions to properly move and ship products.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Completed numerous jobs by loading boxes and large items, unloading trucks and cleaning job sites.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Arranged items at destination according to customer requests and instructions.
  • Increased customer satisfaction by providing fast service and working with over multiple daily customers.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Strapped items down over protective padding to secure throughout transportation.
Wegmans Food Markets, Inc. - Produce Associate
Williamsville, NY, 08/2017 - 09/2018
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Operated balers, power jacks and slicing machines.
  • Blocked produce and culled damaged or spoiled pieces.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
Additional Information

• Played multiple sports in High school

• Hobbies (singing, dancing, performing, and going to church)

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Resume Overview

School Attended

  • Culpeper County High School

Job Titles Held:

  • Stager
  • Service Specialist
  • Commercial Mover
  • Produce Associate

Degrees

  • Advanced Studies Diploma

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