Staff Assistant To The Dean Resume Example American University School Of Communications

STAFF ASSISTANT TO THE DEAN

Professional Summary

Objectives

To obtain a challenging position and a greater understanding of Public Relations through this internship for my career.

Skills

Languages

Bilingual- English and Spanish

Work History

Staff Assistant To The Dean 08/2018 to Current
American University School Of Communications – Washington, DC, United States

Developed new process for employee evaluation which resulted in marked performance improvements
Responded to customer requests via telephone and email and effectively answered questions and inquiries
Supported School's Dean with daily operational functions
Worked directly with management, faculty and staff in the communication department to brainstorm, discuss strategy and mitigate diversity and inclusion issues
Arranged accommodations and travel plans for visitors and presented updated itineraries
Entered details such as payments, account information and call logs into different system
Copied, logged and scanned supporting documentation and placed all information in client files

Production Intern 05/2019 to 07/2020
VOUS Church – Miami, FL

Completed a wide range of tasks in broadcast, stage, and translation teams as needed
Maintained maximum organization and productivity by properly sorting project components on work tables, multiple uses of excel, and use of Planning Center (PCO)
Managed to make and plan step by step guide for the VOUS translation team
Learned to set up all the translation equipment as well as broadcasting
Worked closely with director to provide effective assistance for specific aspects of the operation
Created reports and documents while submitting production techniques on time
Reviewed activities for production team to complete tasks on time using basecamp
Completed various logs and reports detailing production data such as inventory while checking prices and calculated totals for accuarte processing
Loaded, unloaded and moved material to and from storage and production areas
Participated in meetings to discuss confrence ideas

Marketing Associate06/2018 to 08/2018
Statefarm – Miami, United States

Assisted in thecreation of pre-season marketing plans to support department and divisional strategies
Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy
Identified value propositions and key messages for all of the company's marketing campaigns
Created effective messaging using language, graphics and marketing collateral
Developed key messaging, branding and positioning statements
Cultivated and managed relationships with key clients, vendors and community partners
Planned and launched innovative, creative and effective communications campaigns

Student Advising Assistant09/2017 to 01/2018
School of International Service, American University – Washington, DC, District of Columbia

File papers, scan and send forms, make copies
Answer student phone calls and emails
Greet students who come into the office
Answer student questions about how to schedule an appointment, where forms are located and express advising hours are
Answered average of 30 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information

Education

Bachelor's Degree: Public Relations- Strategic Communications Expected in 2021American University- Washington, DC

GPA: 3.648

Minor In Marketing Expected in 2021American University- Washington, DC

Experiences

Volunteered on City of Doral 2016 Mayoral Campaign
Assisted with the program Pennies for Patients for Leukemia and Lymphoma Society
Volunteer on weekends at State Farm Office
President of Freshman Class- Vice President of Sophomore Class Vice
Vice President of Senior Class -President of National Honor Society
Engineering Robotics Class with a partnership with Florida International University's Honors Engineering

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

Bachelor's Degree : Public Relations- Strategic Communications Expected in 2021
Minor In Marketing Expected in 2021