Well-versed IT analyst with skills in collaboration with employees and leaders able to resolve problems negatively affecting operations. Capable Analyst with proven history of enhancing call center operations. Proficient in best practices, leadership strategies and employee motivation to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions.
General Radio Operator's License
Currntely studying for a the CCNA (Cisco Certified Network Administrator) Certification
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