Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Over 5.6+ years hands-on technical experience in Enterprise Network & Security domain Handling Design, & implementation & support of various network & security products Infra & Data: Enterprise networking, Collaboration, Datacenter & Virtualization, Perimeter security, web gateway, content filtering, WAF, Compliance based security solution, Configure and troubleshoot IP sec & SSL VPN, Cisco Switches and Routers, Cisco ASA firewall, Fortigate Firewall, Bluecoat proxy, LAN, WAN, Wireless LAN, fair Knowledge of switching, routing, content filtering, proxy, WAF Cisco unified communication Solutions Design & Implementation
  • WAN / CORE : Routing & switching ,MPLS ,WAN, Cisco
  • LAN / Campus : Ethernet / Wireless
  • Routing Protocols : OSPF, EIGRP, IGRP, RIPV1 & R1PV2
  • Switching :STP, Port Security, VLAN'S & Access Lists
  • Network and Endpoint Security :
  • Managing Switches (Cisco , Extreme, Brocade )
  • Managing Routers ( Cisco )
  • Managing wireless AP & controller ( Cisco, Aruba, Extreme )
  • Managing Firewall (Cisco, Palo Alto , Fortinet )
  • Managing Proxy (Barracuda, Blue-coat )
  • Managing IPS (Source Fire )
  • Managing Antivirus & Anti Spams ( Symantec)
  • Managing Monitoring Tools : Solarwinds,Manage engine, Firewall Analyzer, Net Flow Analyzer,Nimsoft,PRTG tool
  • Software Programming: C- Programming, Visual Basic, Oracle, SQL, C++,Java )
  • Virtualization Software: VMWARE, Citrix & Hyper-V.
  • Configuring the switches, routers, firewall, and proxy server, traffic shaper for different vendors (Cisco, Extreme, Fortigate, Bluecoat and Imperva,Riverbed,solarwinds,barracuda,RSA).
  • Knowledge in Implementing and Maintaining Monitoring Tools.
  • Implementing, Managing, and Troubleshooting LAN and WAN Network.
  • WAN Project at L&T Ship building Project management and implementation of WAN Configuring Cisco small business 300 series switches.
  • Bluecoat proxy sever implementation @ Panasonic Solar winds implementation @ Repco Bank Accel Networking Training Extreme Networks Technical Boot camp Cisco small business Training.
  • Bluecoat Cloud Security Training(Blue coat Security Training Brocade Networking Training Source fire Hands on Training for Pre / Post Sales team HP Networking Architecture Training.
  • Barracuda presales training Imperva WAF hands on training PROJECTS DETAILS TRANING & EVENTS.
11/2014 to 07/2016 Sr. Network security Engineer General Dynamics | , ,
  • Working closely with customers on the technical requirements to provide technical solutions Designing multifaceted solutions using latest technologies in the field.
  • provides consulting services and products - Developing projects' scopes (SOW, scope of work) Coordinating with Vendor TAC and escalation to solve the problem within mentioned SLA.Project Management & Implementation of various Network security projects Support for the most complex network support activities Designs and performs Network Engineering/Administration maintenance tasks and analyzes processes for improvement.
  • Performs the most complex network changes and implementations.
  • Analyzes, tests and implements changes and enhancements to Network security domain Leads teams in moderately complex or medium scale network support, maintenance, change, designs, disaster recovery, capacity and implementation projects.
  • Collaborates with IT areas to identify network relationships and functional requirements.
  • Analyzes and resolves issues related to information flow and content.
  • Contributes to technical design of network in partnership with all areas of IT.
  • Performs network performance and tuning activities.
  • Provides direction and guidance to more junior associates.
  • I - Security engineer at M.Tech solution ( India ) Pvt ltd [JAN 2014 to NOV 2014 ] Meeting customers and providing solutions as a Solution Architect.
  • Experience in implementing the products at Enterprise level huge customer setups.
  • Handling TAC cases for all over India for various network security Issues Experience with SIEM, IDS/IPS, Vulnerability Scanners and all security technologies Solar winds : NPM, NTA, SAM, NCM, STA, WHD,.
  • Barracuda : Web filtering Solution, firewall, load balancer Bluecoat : Proxy, Packet Shaping & Wan Optimization Imperva : Web Application Firewall, Data Base Firewall & File Security Solutions Riverbed : Wan Optimization, Load Balancing & Network Monitoring ) Palo Alto : Palo Alto Next Generation Firewall Mobile Iron : Mobilelron MDM Solution.
  • Allot: Allot Bandwidth Management Products.
07/2011 to 01/2014 Engineer - Customer Support Koch Industries, Inc. | , ,
02/2011 to 05/2011 Executive - Support East West Bancorp, Inc. | , ,
  • Client Name: Computer Sciences Corporation India P Ltd (CSC) Location : Chennai Role: Network Support Engineer.
  • Monitoring Tools: Sapphire Tool.
  • Roles and Responsibilities: Remote Infrastructure Management VPN based support for UK, Indian Users.
  • Support for client in various networking Issues.
  • Generating Ticket in sapphire tools.
  • categorizing the issues: Networking, and Hardware, Testing Taken the device remotely configure the Routing, switching, VPN, WAN protocols (RIP, EIGRP, OSPF), VLAN.
  • After Resolving the Issues, close the issues particular SLA period.
06/2009 to 02/2011 Software Developer & Trainer - Entrepreneur Consultant | , ,
  • Developing Mini projects for B.Tech (IT) and MCA students.
  • Training hardware and networking for college students, Guiding the project in Java, C & C++ programming languagesOperating system installation and Networking Services.
  • Traffic shaper installation at World vision Configured QOS for all the applications Extranet Connectivity to Application server Internal RANE Server to access the external public internet via secure connection MPLS Link migration for Tulip to TATA & BSNL In this project I was migrated the WAN link TULIP to BSNL & TATA MPLS cloud.
  • Wireless LAN project at IITDM Controller based wireless LAN implementation.
  • Installation of Extreme WM3600 controller and Extreme 4611 Access points.
to Network Support Engineer Juniper Networks | , ,
  • Monitoring Tools Firewall Analyzer, Net Flow Analyzer,Nimsoft,PRTG tool, Solar winds, Op Manager, Net Flow Analyzer Roles and Responsibilities: Single Point Of Contact for Customer, Internet Service Providers and 'Accel Front Line Limited Network Administration and Maintenance of MPLS WAN Connectivity for over 160 plus locations To supervise the monitoring, troubleshooting and the maintenance of the Regional Hub infrastructure, Datacenter,WAN/LAN and includes switches, routers, firewalls, Internet connectivity To implement network security at the regional level according to security standards defined by the Head Office Group Security Policy To supervise and support all regional data and circuits (Leased Line, MPLS, GMPLS lines), maintaining a close relationships with Telecom operators and IT Service Desk To supervise and control the security of all the firewalls, Internet browsing services To oversees troubleshooting, Infrastructure Hardware/Software backups, and disaster recovery and provides expert support when necessary To ensure that required process and projects steps are understood and performed to standard To identify, implement and participate in continuous process improvements to IT Governance policies, processes, procedures and documentation in line with the group compliance, IT procedures and policies To implement, collect and report metrics related to Network platform activities To monitor, and report on, the progress of approved projects against targets and budgets and the quality of work, taking any necessary corrective action To be a point of contact for SLA's Remote access and site to site VPN configuration and troubleshoot Updating IOS periodically as per the suggestion and recommendations of OEM like CISCO Supervising during device installation and configuration in the newly started locations.
  • Working with Cisco 2900,3850,4500,6500 series switches Working with Cisco 1900, 2900,ISR 4000 series routers Working with cisco ASA firewall Configuring and troubleshooting VPN and ISDN connectivity.
  • Installing, configuring and troubleshooting WAN connectivity and various Network problems.
  • Coordinating with CISCO for router repairs and exchange.
  • Upgrade and Backup Router, Switches IOS using TFTP server Co-ordinate and Provide Network support during DC to DR activity.
  • Single point of contact for all customer related Network issues.
  • Preparing and maintaining a regular Network call report (down time, Bandwidth, routers log) Co-ordinate with Service providers for link migration and Connectivity issue.
  • Install and configure of IPSEC and SSL VPN for Remote Users.
  • Provide Network support for Remote users.
  • Project Management & Implementation :Capable of Managing different vendors, implementation of Active & passive Networking Projects: implementing LAN, WAN, Wireless LAN, and security.
  • Configure the Cisco Switches and Routers (VLAN, Routing protocols RIP, EIGRP, OSPF), VPN, Access List, NAT.
  • Network Architecture Design: Designing Network Architecture diagram for Cisco, BOM preparation.
Expected in May 2009 Bachelors of Technology | Shanmugha Arts Science Technology & Research Academy SASTRA University, Thanjavur, TamilNadu GPA:
Shanmugha Arts Science Technology & Research Academy
Expected in May 2009 | Computer Science and Engineering , , GPA: 6.10638/ 10
Computer Science and Engineering 6.10638/ 10
Expected in April 2006 Diploma | computer Engineering Latha Madhavan Polytechnic College, Madurai, TamilNadu GPA: 71.29
computer Engineering 71.29
Expected in March2004 Higher Secondary Course Certificate (HSCC) * * Percentage: 58% | A.G.HR.Sec.School S.V.HR.Sec.School, Karaikudi, TamilNadu GPA:
Expected in Secondary School Leaving Certificate (SSLC) ** Percentage: 70% | , , GPA:
Antivirus, AP, Architect, Backup, budgets, C, C- Programming, C++, C++ programming, cisco, Citrix, Hardware, consulting, content, Controller, Client, Data Base, DC, Designing, direction, disaster recovery, documentation, EIGRP, Engineer, Ethernet, Extranet, firewalls, Firewall, functional, Hub, IDS, Internet connectivity, ISDN, Java, LAN, Leased Line, Managing, Access, exchange, Office, migration, Enterprise, Network Administration, Network Architecture, Network Engineering, Network security, Network Support, Network, Networking, Next, Optimization, Oracle, OSPF, policies, processes, Programming, progress, Project Management, Protocols, proxy server, Proxy, quality, repairs, RIP, Router, Routers, Routing, Scanners, SLA, SQL, SSL, Supervising, Switches, Cisco Switches, Symantec, Telecom, troubleshoot, Troubleshooting, Upgrade, VPN, vision, Visual Basic, WAN, Wireless LAN
Additional Information
  • FIELD OF INTEREST Network & security STRENGTHS Determined learner Good communication skills Enthusiastic worker and can produce results within deadlines

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School Attended

  • SASTRA University
  • Latha Madhavan Polytechnic College
  • A.G.HR.Sec.School S.V.HR.Sec.School

Job Titles Held:

  • Sr. Network security Engineer
  • Engineer - Customer Support
  • Executive - Support
  • Software Developer & Trainer - Entrepreneur Consultant
  • Network Support Engineer


  • Bachelors of Technology
  • Diploma
  • Higher Secondary Course Certificate (HSCC) * * Percentage: 58%
  • Secondary School Leaving Certificate (SSLC) ** Percentage: 70%

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