LiveCareer-Resume

sort zero resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Ambitious student pursuing Applied science degree eager to contribute developed knowledge in teller role. Skilled in customer service and attention to detail in computer knowledge. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

Skills
  • Customer service
  • Problem solving
  • Organization
  • Written and verbal communication
  • Attention to detail
  • Computer knowledge
Education and Training
San Diego Mesa College San Diego, CA Expected in Associate of Applied Science : Medical Lab Tech - GPA :
Adult And Teen Challenge Muskegon, MI Expected in 11/2018 Certification Study of Bible : Theology - GPA :
Experience
Amazon - Sort Zero
City, STATE, 09/2020 - 03/2021
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Ruth’s Chris - Lead Hostess
City, STATE, 08/2019 - 07/2020
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Tracked seated guests and available seating using [System].
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
Adult And Teen Challenge - Internship Student
City, STATE, 07/2018 - 08/2019
  • Completed thorough research into different topics and prepared reports detailing information obtained and relevant insights.
  • Kept up with busy schedule of work and studies to maintain class standing and internship eligibility.
  • Supported projects by keeping files organized, sharing communications and preparing spaces for meetings.
  • Helped staff members with writing correspondence, restocking supplies and other administrative needs.
  • Handled incoming and outgoing mail for office staff.
  • Worked well in team environment as well as independently.
  • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
  • Provided assistance to others to complete tasks on time.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Participated in various extracurricular activities to build skills set.
  • Assisted department staff by answering phone calls and responding to emails.
  • Adhered to strict security protocols to protect data confidentiality.
  • Cleaned and organized classrooms, materials and supplies.
  • Accepted instruction from management regarding assignments and tasks.

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Resume Overview

School Attended

  • San Diego Mesa College
  • Adult And Teen Challenge

Job Titles Held:

  • Sort Zero
  • Lead Hostess
  • Internship Student

Degrees

  • Associate of Applied Science
  • Certification Study of Bible

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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