Software Specialist Resume Example Riverside Military Academy

SOFTWARE SPECIALIST

Professional Summary

Successful Job Title offering Number years of experience in demanding environments focused on producing cutting-edge systems for Industry. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.

Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in Task and Task and offering skills in Skill and Skill. Fluent in Language and accustomed to working with cross-cultural, global teams.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Work History

Software Specialist, 12/1998 to CurrentRiverside Military Academy - Gainesville, GA

Used interpersonal and communication skills in all interactions, enriching team collaboration, customer relationships and Task on Type project.
Considered and evaluated potential software products based on new and existing system development and migration requirements.
Collaborated on all stages of systems development lifecycle, from requirement gathering to production releases.
Gathered and defined customer requirements to develop clear specifications for creating well-organized project plans.
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Translated technical concepts and information into terms all parties could easily comprehend.
Adjusted software parameters to boost performance and incorporate new features.
Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Drafted training materials and organized training sessions for Number new employees.
Assigned application access, security roles and permissions.
Demonstrated strong analytical, troubleshooting and problem-solving skills.
Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
Set up and controlled user profiles and access levels for each database segment to protect important data.
Monitored social media and online sources for industry trends.
Led Type team in delivery of Type project, resulting in Result.
Resolved Type problems, improved operations and provided exceptional client support.

Senior Training Specialist, 09/1994 to 12/1998ExecuTrain Of Atlanta - Atlanta, GA

Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Handled over Number daily clients, switching from Type to Type classes flawlessly and maintaining positive attitude.
Developed individualized plans to help Type customers reach Type goals within predetermined timelines.

Trainer, 04/1992 to 09/1994ExecuTrain Of The Carolinas - Columbia, SC

Computer Consultant, 05/1990 to 04/1992Peggy Jones And Associates - Columbia, SC

Collaborated closely with upper management to drive strategy through development and implementation of new processes.
Evaluated and adopted new technologies to address changing industry needs.
Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
Guided various aspects of acquisition process, including due diligence, contracting and valuation.
Mapped processes to holistically examine business flow and identify improvement opportunities.
Assessed business needs and problem areas to create focused solutions like Result.
Documented procedures and business processes and shared information with appropriate stakeholders.
Resolved malfunctions with systems and programs through troubleshooting.
Delivered in-depth Software training, imparting knowledge of best practices for protecting data and minimizing errors.
Boosted information sharing by enhancing interfaces between computer systems.

Education

Bachelor of Arts in Interdisciplinary Studies, Journalism And Marketing , 05/1990

University of South Carolina - Aiken - Aiken, SC

Skills

MS Office
Operational improvement
Organization
Project organization
Problem resolution

Communications
Customer service
Business operations
Process improvement

Resume Overview

Companies Worked For:

Riverside Military Academy
ExecuTrain Of Atlanta
ExecuTrain Of The Carolinas
Peggy Jones And Associates

School Attended

University of South Carolina - Aiken

Job Titles Held:

Software Specialist
Senior Training Specialist
Trainer
Computer Consultant

Degrees

Bachelor of Arts in Interdisciplinary Studies , Journalism And Marketing 05/1990

Software Specialist Resume Example

Resume Score: 80%

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