Patient and empathetic with extensive background in conflict resolution and customer care. Friendly Sales Associate adept at working in diverse retail and customer service environments. Retail experience in a fast-paced, team-based environment.
Skills
Customer-oriented
Retail sales
Computer literate
Motivated team player
Exceptional organization
Small parts assembly
Creative design
Education
Edwardsburg high schoolEdwardsburg, MIExpected in 2010 – –High School Diploma: - GPA:
Work History
Breakthru Beverage Group - Softlines merchandiser Bradenton, FL, 07/2013 - Current
Operated a cash register for cash, check and credit card transactions with 98% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Verified that all customers received receipts for their purchases.
Corner Bakery Cafe - Cashier Brea, CA, 2013 - 02/2013
Operated a cash register for cash, check and credit card transactions with 98% accuracy.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Trained 2Â new sales associates each quarter.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Hawaiian Telcom - Line worker Lihue, HI, 08/2010 - 10/2011
Obtained appropriate tooling and fixtures.
Inspected and tested components, assemblies and power tools.
Disassembled, reassembled and corrected changeover.
Verified part numbers and placed parts in appropriate shipping containers.
Recognized and reported defective material and equipment to shift supervisor.
Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Observed all safety policies and procedures
Closely inspected parts to ensure they were clean and free of contaminants.
Additional Information
I have some experience in Microsoft word, excel and adobe reader. I am a fast learner and over time I have learned how to adapt to multiple situations.
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