Social Committee Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Dedicated leader with nearly two decades of experience in the technology industry, specializing in innovative software platform for niche markets. Expertise includes product strategy, partnerships, marketing campaigns, content management and communication tools, e-commerce, PCI security, presenting industry knowledge, and developing strategic business relationships. Corporate communicator leading presentations at tradeshows, corporate meetings, webcasts and partnership engagements.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Social Committee, 01/2014 to 01/2016
New York Botanical Garden , ,
  • Event Management for community events including marketing, social media exposure, planning and logistics.
Sr. Director, 01/2007 to Present
Bickford Senior Living Clinton, IA,
  • Product Management and Marketing Direct multiple teams to guide the company's efforts in strategic product direction and planning, corporate positioning, marketing communications, event management, and product management of software and payment processing solutions.
  • Promoted from Product Manager to Manager of Product Management to Sr.
  • Director.
Advisory Board Vice President, 01/2004 to 01/2007
, ,
  • Representative for 200+ homeowners making neighborhood decisions, directing social committee and managing all communications including website and newsletters.
Director of Client Services, 01/2002 to 01/2007
, ,
  • Direct departments including Account Management, Managed Services and Client Services Engineers responsible for more than 350 clients to effectively manage constituent relations, fundraising, volunteer resources and event planning through web-based software.
  • Promoted through the Client Services channel from Account Manager to Manager of Client Services to Director.
  • Guide Institutional Advancement offices by providing programs and best practices for increasing participation in giving, event attendance, and interaction with the institution.
  • Developed Client Workshop series in targeted locations to provide on-site training and marketing agenda that yielded a 50% participation rate and tripled software usage.
  • Instrumental in improving client launches by developing Strategic Planning Session including marketing presentation, "Go Live" guide, and publication examples.
  • Create all client communications including monthly e-newsletter, product announcements, event solicitations and promotional pieces.
  • Serve on the product management team leading development efforts of new products including content management, interactive communications, e-commerce and database management.
  • Increased employee knowledge by assisting with development and implementation of product-awareness program and training agenda for new product releases.
  • Analyze usage trends to develop client satisfaction and retention programs leading to effective renewal rate of 95% and over $1,200,000 annually in Total Contract Value.
  • Create increased revenue opportunities through new product and services offerings including the creation of a new Managed Services department.
, 01/2000 to 01/2007
Newrez Fort Dodge, IA,
Marketing and Sales Executive, 01/2000 to 01/2002
, ,
  • Business development for strategic partnerships, new revenue streams and e-commerce.
  • Managed online reunion business for 23,000 reunions by consulting with committees on event planning and promotional ideas to increase participation and increase revenue through e-commerce.
  • Partnered with affinity groups including the National Association of Reunion Managers to build integrated co-branded relationships combining online and offline marketing initiatives.
  • Created Reunion Resources, a reunion-based advertising program including writing ad content, negotiating banner placement and providing statistical results for click through rates and effectiveness of campaign.
  • Worked with individuals and advertising agencies to build online campaigns including banner advertising, rich media and e-mail marketing.
  • Developed new marketing programs to launch new membership-based site including optimizing sites through search engine optimization leading to increased traffic and negotiated cost-per-action programs.
  • Managed affiliate programs as both an advertiser and a publisher.
Area Sales Manager, 04/1999 to 08/2000
, ,
  • Managed four areas of the store producing over $3 million in annual sales trending a 30% increase each year under my direction.
  • Conducted motivational, selling skills and training seminars complete with written performance reviews.
  • Merchandised to create themes within individual departments and developed marketing programs for in-store promotions.
  • Manager in charge of store functions, price changes, closing procedures and biannual store inventory.
  • Recognized as Area Sales Manager of the Month three consecutive months.
Assistant Area Sales Manager, 09/1998 to 04/1999
, ,
  • Managed team of 40 associates in three areas of the store producing $8 million in annual sales representing 12% of the entire store business.
  • Increased business by 20% resulting in department remodel with additional inventory.
  • Scheduled vendor workshops, department meetings and associate coverage on selling floor.
  • Wrote biannual area inventory plan including employee assignments and department mapping.
Sales Associate, 06/1994 to 08/1998
, ,
  • Built and maintained clientele of more than 250 customers averaging $200,000 in annual sales.
  • Consulted with clients on footwear needs ranking top performer on up-sales for multiple purchases.
  • Ranked top sales associate in the Women's Shoe Department and top 20 in the store.
, 01/1994 to 01/2000
Sherwin-Williams City, STATE,
Education and Training
B.S: Business Administration Marketing, Expected in 1998
Business Administration Marketing
Account Management, Go Live, ad, advertising, Business development, closing, consulting, content, content management, clientele, Client, clients, database management, directing, direction, e-commerce, e-mail, event planning, Event Management, fundraising, inventory, logistics, Director, managing, marketing, marketing communications, meetings, publisher, negotiating, newsletters, newsletter, payment processing, performance reviews, positioning, Product Manager, Product Management, Product Management and Marketing, producing, publication, selling, sales, Sales Manager, search engine optimization, seminars, strategic, Strategic Planning, website, workshops, written
Activities and Honors

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Resume Overview

School Attended
Job Titles Held:
  • Social Committee
  • Sr. Director
  • Advisory Board Vice President
  • Director of Client Services
  • Marketing and Sales Executive
  • Area Sales Manager
  • Assistant Area Sales Manager
  • Sales Associate
  • B.S

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