Snhu 107 Adjunct Faculty Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Highly motivated individual with extensive experience in higher education including online teaching, faculty training, administration, communications and support to over 2,000 remote adjunct faculty. Passionate about guiding students to achieve their academic goals with a proven track record of exceeding company goals. Resourceful problem solver with excellent customer service, organizational, written and oral communication skills.

  • Teaching
  • Blackboard 9
  • Communications
  • Webinar facilitator
  • Reporting
  • Training
  • CRM administration
  • Administrative support
  • Technical support
  • Resource creator

Received nomination for Excellence in Teaching the first term teaching SNHU 107. Student evaluations exceeded overall median scores completion rates over 47%.

08/2012 to Current
SNHU 107 Adjunct Faculty Harvard University Boston, MA,

Sought after adjunct faculty member who excels in student outreach and engagement. Able to identify and assist struggling students while motivating and encouraging all students towards success. Teaching necessary skills to promote successful online students. Showing compassion, accommodation and flexibility while maintaining academic integrity.

05/2006 to Current
Manager of Faculty Support Cbc Federal Credit Union Oxnard, CA,

Development and distribution of all administrative resources for online adjunct faculty including Pre,Mid and Post Checklists, webinars, videos, and intranet (mySNHU) portal creation and maintenance. Support 2,000 remote adjunct faculty by managing CRM system to track, report, resolve or triage all administrative, process and policy inquiries from faculty. Ensure timely course preparation, grade submission and successful term launch and term close responsibilities.

04/2005 to 05/2006
Student Service Representative , ,

Student enrollment service representative responsible for student correspondence outreach and support. Answered enrollment questions and assisted students with enrollment process.

08/2004 to 02/2005
Branch Manager NA , STATE,

Successfully marketed, serviced and managed all aspects of a $2 million staffing firm. Responsible for the only NH office of an eight branch Maine based company. Increased sales by 25% each year and exceeded all sales goals. Recruited, hired and trained all internal personnel. Established weekly, monthly and yearly sales forecasting goals and budgets.

Expected in May 1992
B.A: English
University of Southern M aine - ,
Expected in May 2011
M.S: Organizational Leadership
Southern New Hampshire University - Manchester, NH

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Resume Strength

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Resume Overview

School Attended
  • University of Southern M aine
  • Southern New Hampshire University
Job Titles Held:
  • SNHU 107 Adjunct Faculty
  • Manager of Faculty Support
  • Student Service Representative
  • Branch Manager
  • B.A
  • M.S