Friendly and outgoing with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Can lift heavy items not exceeding 70lbs.
Skills
Warehouse management systems
DOT regulations
Order picking and processing
Lifting and sorting
Work History
Skid Loader, 05/2019 to 08/2019 American Dining Creations – Homer, NY,
While working in the warehouse on AMWAY property I was required to assembled and filled more than 100 shipments per day and prepared all shipping documentation.
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Used hand-held scanners and physical logs to accurately track item movements.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Prevented load shifting or damage by using bracing and strapping techniques.
Kept warehouse clean and organized to maximize team efficiency and productivity.
Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Verified quantity and description of materials received by checking merchandise against packing list.
Skid Loader, 05/2018 to 08/2018 Amway – City, STATE,
Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Removed debris and hazardous materials from line 1,2 and, 3 to avoid contamination as well as tripping hazards.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Strapped items down over protective padding to secure throughout transportation.
Arranged items at destination according to customer requests and instructions.
Kept storage areas organized, clean and secure to fully protect company assets.
Surrounded items in cling film, padded blankets and tape to protect from damage.
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Prevented load shifting or damage by using bracing and strapping techniques.
Kept warehouse clean and organized to maximize team efficiency and productivity.
Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Verified quantity and description of materials received by checking merchandise against packing list.
Cashier/Barista, 05/2016 to 01/2017 McDonald's – City, STATE,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning bar-codes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Educated customers on promotions to enhance sales.
Arranged paper and electronic payment records to maintain well-organized fill systems and record keeping compliance.
Answered questions about store policies and concerns to support positive customer experiences.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Met and exceeded up sell goals by highlighting target merchandise with strategic promotional approaches.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Recommended products based on solid understanding of individual customer needs and preferences.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Maintained supply levels in counter and customer areas to meet typical demands.
Cleaned counters, machines, utensils and seating areas daily.
Made and served café beverages daily with speed, quality and consistency.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Maintained regular and consistent attendance and punctuality.
Controlled line and crowd with quick, efficient service.
Prioritized drink requests while managing interruptions.
Complied with standards for merchandising, stocking and storing product.
Constantly expanded personal knowledge of coffee styles and varieties.
Education
Associate of Arts: Nursing, Expected in 05/2019 Montcalm Community College - Sidney, MI GPA:
High School Diploma: , Expected in 05/2019 Greenville Senior High School - Greenville, MI, GPA:
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