Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. Great at multi-tasking and possesses exceptional customer service skills.History of thriving in team-oriented environments.
Skills
Project management
Issue and conflict resolution
Systems and automation applications
Organization
MS Office
Time management
Education and Training
Belmont CollegeSaint Clairsville, OHExpected in – –: - GPA:
Enforced rules to teach good manners and maintain safe environment.
Monitored children's safety and well-being to prevent accidents and falls.
Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Cared for children aged newborn-6, including tasks such as feeding, dressing and directing activities.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Read stories and played alphabet games to promote early literacy.
Assisted children with bathing and potty training to instill good hygiene from young age.
Minimized TV and mobile device time by engaging children with games and physical books.
Balanced schedules to promote optimal rest, play and educational periods.
Cooked nutritious meals to promote healthy diet and nutrition.
Provided safe transportation to and from activities and events.
Supervised and cared for children ages newborn to 10.
Prepared healthy and nutritious snacks and meals according to individual needs.
Calculated amount owed for services and collected payment from parents.
Took children on outings as well as after-school activities.
Panera Bread Co - manager Rancho Cordova, CA, 05/2002 - 09/2014
Trained employees on additional job positions to maintain coverage of roles at all times.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Assisted with training and onboarding of sales associates in all store operations.
Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
Completed daily sales reports and analyzed metrics to identify trends.
Adhered to store policies and procedures to maintain regulatory and legal compliance.
Set challenging yet attainable goals to encourage continuous staff development.
Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost [Result].
Employed active listening and [Skill] to remedy employee conflicts.
Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
Reviewed applications for open positions and made knowledgeable hiring recommendations.
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