Skilled professional and military officer with over six years of combined experience in customer service, electronic communications systems, and leadership positions; able to use interpersonal relationship skills to meet the needs of clientele. Proven ability to achieve goals in a challenging environment. Has effective oral and written communication skills. Experienced in the use of analytical abilities to assess a situation and develop a sound, workable solution. Highly competent in Microsoft Office Suite and other electronic communications programs. Excellent work ethic; works effectively within a team or independently.
Increased core system availability to 100% by developing standards and architectural governance and implementing best practices.
Coursework in Computer Networking and Information Technology
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