LiveCareer-Resume

shopkeeper resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced Storekeeper with background guiding daily activities and implementing best practices in retail business settings. Strengths in inventory analysis, Organizing and Managing. Detail-oriented to effectively manage time. Excellent written and verbal communication skills.

Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.

Highly efficient Cashier well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Skills
  • Professional Relationships
  • Spanish Fluency
  • Shift Work
  • Originality and Creativity
  • Workstation Maintenance
  • Food Serving and Preparation
  • Equipment and Store Cleaning
  • Coffee Machine Demonstrations
  • Stocking Supplies and Retail Products
  • Food Storage Management
  • Coordinating Orders
  • Hospitality and Professionalism
  • Equipment Checks and Assessments
  • Menu Memorization
  • Customer Retention
  • Espresso Machine Operation and Maintenance
  • Display Maintenance
  • Coffee and Tea Preparation
  • Billing and Payment Processing
  • Customized Menus
  • Tea Expertise
  • Product Display
  • Soft Selling
  • Drink Consistency
  • Beverage Preparation
  • Guest Satisfaction
  • Surface Work
  • Leading Employees
  • Menu Optimization
  • Menu Item Preparation
  • Ability to Adapt
  • Smoothie Making
  • Safe Work Practices
  • Minor Repairs
  • Standardized Recipes
  • Team Instructions
  • Foam Art
  • Exceptional Customer Service
  • Resolving Complaints
  • Credit Card Transactions
  • Counter Restocking
  • Guest Inquiries
  • Negotiation Tactics
  • Counter Sanitization
  • Knowledge of Pastries
  • Phone Inquiries
  • Cash Register Operation
  • Adaptable and Flexible
  • Available Weekends
  • Coffee Expertise
  • Inventory Records
  • Time Management
  • Cash Management
  • Store Merchandising
  • Store Opening and Closing
  • Cash Register Operations
  • POS Transactions
  • Inventory Management
  • POS Inventory System Operation
  • Multitasking and Organization
Work History
Shopkeeper, 01/2022 - Current
The Boston Beer Company, Inc. Boston, MA,
  • Checked incoming orders and organized new stock.
  • Inventoried supplies regularly and reported needs to management.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Delivered excellent customer service by addressing and resolving customer inquiries.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Organized and sorted new inventory.
  • Packed merchandise to ship to other stores.
Barista, 08/2021 - 06/2022
Mohegan Sun Uncasville, CT,
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Prioritized drink requests while managing interruptions.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Trained new employees in groups and in one-on-one scenarios.
  • Educated coworkers and customers about new products.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Upsold specialty items with beverages, increasing store sales.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Developed and demonstrated skillful and creative latte art to engage customers.
Crew Member, 02/2020 - 04/2020
Papa Murphy's Holdings, Inc. Fairfield, CA,
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma: , Expected in 05/2023
-
Bartlett High School - Bartlett, IL,
GPA:
Status -
Languages
Spanish :
Native or Bilingual:
Negotiated :
:
English :
Native or Bilingual:
Negotiated :
:
Korean :
Limited Working:
Negotiated :
:

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Resume Overview

School Attended

  • Bartlett High School

Job Titles Held:

  • Shopkeeper
  • Barista
  • Crew Member

Degrees

  • High School Diploma

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