shoguns steak house resume example with 8 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
I am a very independant single mom of two beautiful babygirls. My pasion is makeup i sale eyelashes on my own time. i love to talk to people
Skills
Wine pairings
Safe food handling
Price memorization
Dish preparation
Table setting arrangements
Special dietary requirements
Buffet setup and takedown
High-volume dining
Point of Sale (POS) system operations
Check payment processing
Communication
Computer skills
Basic math
People skills
Friendly, positive attitude
Experience
Shoguns Steak House , 08/2021 - Current Southwest Ohio Regional Transit Authority - Metro – Cincinnati, OH,
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
Verified cleanliness of glassware, china and flatware.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Monitored restaurant activity to determine seating and dining flow.
Took to-go phone orders from guests following outlined procedures.
Read arriving order tickets, placed onto ticket track and periodically checked cooking times on orders.
Checked ID of guests appearing under 40 years and seeking to purchase alcohol.
Followed national, state and local safety, health and sanitation guidelines to protect guests.
Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
Conveyed world-class dining experience by explaining menu items thoroughly, taking accurate orders, delivering food courses at just right time and following up for refills or dessert.
Stocked and maintained massive buffet table with diligent planning and precision, making sure that food supply remained plentiful and fresh, with sparkling clean and sanitary surfaces.
Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
Inspected supplies, equipment and work areas for conformance to standards.
Stored food in designated containers and storage areas to prevent spoilage.
Measured and weighed ingredients and stocked kitchen prep stations.
Reported food, equipment and liquor shortages to designated personnel.
Refilled condiments, napkins and server workstations.
Rotated inventory to reduce waste and optimize freshness.
Server/Catering Server/Host/togo, 12/2014 - 12/2022 Famous Dave's Bar-B-Que – City, STATE,
Prepared serving and appetizer trays and setting tables in setup for events.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Verified food tray contents and transported each from kitchen to banquet hall.
Collaborated with host, bus person and cook to serve up food and beverage options.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
Educated guests on meals during by answering questions and bringing special orders.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Claims Agent, 12/2018 - 12/2020 Sitel – City, STATE,
Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
Delivered quality customer service to assigned, insured and claimants throughout entire claims lifecycle to promote service times.
Assessed policy coverage and pulled contracts for review.
Reviewed documentation and accounts to gain full picture.
Verified details with policyholders and requested additional information.
Negotiated settlements for uncomplicated claims in accordance with actual company liability.
Managed asset recoveries for claims, including salvage and subrogation.
Consulted with field support team, claim manager and other entities to receive support specific to assigned claim.
Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Verified policy holder data, including age, contact number and physical address.
Complied with confidentiality regulations in handling customer information.
Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
Corresponded with insurance customers and agents to obtain or relay information on account status changes.
Education and Training
High School Diploma: , Expected in 12/2015 - El Paso Academy West - El Paso, TX, GPA: Status -
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