Livecareer-Resume

Shift Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly enthusiastic customer service professional with 15 years of work history hands on experience.Personable and responsible Cashier with10 years in retail , fast food and customer service. Solid team player with upbeat, positive attitude and friendly smile . Core Strengths Sharp problem solver Courteous demeanor Strong organizational skills Active listening skills Energetic work attitude Seasoned in conflict resolution Born leader superior work ethics friendly positive attitude learns easily trains effortlessly excellent work attendance Accomplishments Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Highlights
  • Quick learner
  • Computer proficient
  • File/records maintenance
  • Reports generation and analysis
  • Financial records and processing
  • Training and development
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Energetic work attitude
  • Large cash/check deposits expert
  • Store maintenance ability
  • Inventory control familiarity
  • Customer service expert
  • Opening/closing procedures
Accomplishments
Recognized by peers and management for going above and beyond normal job functions. Implemented a new product inventory tracking system which reduced monthly food costs .
Experience
shift manager, 03/2006 to 09/2013
Newport News, VA,
  • Computed Data Reports Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
  • Sales Consistently generated additional revenue through skilled sales techniques.
  • Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Trained new employees as they began working .Earned "Top Seller" for the week , was employee of the month before getting promoted twice , then became the head person in charge of the employee of the month board and created the " OUR MC FAMILY " board and was in charge of the picture taking , developing and assorting on the board to show our customers who we were and to make the employees feel like they were important to the work they were doing.
clerk, 04/2004 to 02/2006
Coon Rapids, MN,
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Stocked and rotated inventory regularly.Replenished merchandise shelves with items from the stockroom.
Security officer, 11/2000 to 08/2004
Foot LockerFlorence, KY,
  • Completed the " Westfield shopping town " customer service " WOW " training and became certified as a security officer , CPR, and first aide classes.
  • I also learned how to get a person two times bigger then myself in a hold that they cannot get out of by the ODO ( off duty officer ) that we worked side by side with throughout the mall property on the weekends .
, 06/1998 to 10/2000
Us Oncology, Inc.Lincoln, NE,
  • waitress / prep.
  • Organized the store by returning all merchandise to its proper place.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Stocked and rotated inventory regularly.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Maintained adequate cash supply in cash drawers in multiple checkout stations.Guaranteed positive customer experiences and resolved all customer complaints.Assisted customers with store and product complaints.Worked as a team member performing cashier duties, product assistance and cleaning.Computed accurate sales prices for purchase transactions.Cross-trained and provided back-up for other customer service representatives when needed.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Education
High School Diploma hs diploma: , Expected in 2000
- San Diego, CA
GPA: GPA: 3.0 Honor Award , perfect attendance award for 2 years .
GPA: 3.0 Honor Award , perfect attendance award for 2 years .
Skills
approach, attention to detail, back-up, cashier, cash registers, CPR, credit, client, customer service, Database, inventory, managing, money, Multi-tasking, policies, knowledge of store, retail, Sales, shipping, tandem, phone

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average

Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
Job Titles Held:
  • shift manager
  • clerk
  • Security officer
Degrees
  • High School Diploma hs diploma