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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Ready to offer exceptional leadership and planning abilities to take on new role in any restaurant or other business/ work setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets, as well as pass audits. Well-versed in sale standards and market trends. I'm ready to bring positivity to the work environment and bring fun yet, respectable positivity when working. I have a very outgoing and loving personality that naturally brings good to the workplace I am at. I tend to always try and stay as organized and clean as possible, though if there isn't that around me, I will take a step back and try and get things fixed as fastly but efficiently. I believe I naturally carry/ send good vibes to the customers as well as my team members. I have always been a hard worker that always tries to bring good into peoples days, as well as create a good environment for everyone including myself.

Skills
  • Appropriate Communication with team members and customers
  • Accurate Money Handling
  • Team Leadership
  • Customer Checkout
  • Speaking clearly
  • Data Entry Software
  • Training and mentoring
  • Sales and marketing
  • Creative merchandising
  • Negotiation
  • Natural leader
  • Skilled problem solver
  • Exceptional time management skills
  • Positive and friendly
  • Outgoing
  • Fun
  • Make others feel comfortable
  • Strategic planning
  • Cash Handling
  • Highly reliable
  • Handling difficult customers
  • Making change
  • Engaging personality
  • Basic math
  • Beverage preparation
  • Clear and effective communication
  • Food preparation
  • Attending multiple customers
Work History
Shift Manager, 03/2019 - Current
Donatos Marion, OH,
  • Boosted team productivity and efficiency by leveraging top-notch attitude and useful abilities.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
  • Cleaned and maintained kitchen equipment and oven.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Made sure the work environment was fun and safe for all my team members, as well at the customers
Table Busser + Host, 06/2018 - 02/2019
Penn National Gaming Pittsburgh, PA,
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Host, 03/2017 - 05/2017
Great Lakes Coca-Cola Bottling Plover, WI,
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
Production Line Worker, 09/2015 - 03/2016
Bruegger's Bagels City, STATE,
Education
High School Diploma: , Expected in 05/2019
-
St. Louis Park Senior High School - Saint Louis Park, MN
GPA:
: , Expected in
-
Normandale Community College - Minneapolis, MN
GPA:
Accomplishments
  • Promoted to shift manager after only 3 months of employment.

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Resume Overview

School Attended

  • St. Louis Park Senior High School
  • Normandale Community College

Job Titles Held:

  • Shift Manager
  • Table Busser + Host
  • Host
  • Production Line Worker

Degrees

  • High School Diploma
  • Some College (No Degree)

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