Shift Manager Resume Example Company Name

SHIFT MANAGER

Professional Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Ready to offer exceptional leadership and planning abilities to take on new role in any restaurant or other business/ work setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets, as well as pass audits. Well-versed in sale standards and market trends. I'm ready to bring positivity to the work environment and bring fun yet, respectable positivity when working. I have a very outgoing and loving personality that naturally brings good to the workplace I am at. I tend to always try and stay as organized and clean as possible, though if there isn't that around me, I will take a step back and try and get things fixed as fastly but efficiently. I believe I naturally carry/ send good vibes to the customers as well as my team members. I have always been a hard worker that always tries to bring good into peoples days, as well as create a good environment for everyone including myself.

Skills

Appropriate Communication with team members and customers
Accurate Money Handling
Team Leadership
Customer Checkout
Speaking clearly
Data Entry Software
Training and mentoring
Sales and marketing
Creative merchandising
Negotiation
Natural leader
Skilled problem solver
Exceptional time management skills
Positive and friendly

Outgoing
Fun
Make others feel comfortable
Strategic planning
Cash Handling
Highly reliable
Handling difficult customers
Making change
Engaging personality
Basic math
Beverage preparation
Clear and effective communication
Food preparation
Attending multiple customers

Work History

Shift Manager, 03/2019 to Current
Company Name – City, State

Boosted team productivity and efficiency by leveraging top-notch attitude and useful abilities.
Kept employees operating productively and working on task to meet business and customer needs.
Trained and mentored new employees to maximize team performance.
Cooperated with coworkers to improve customer experience and manage storefront.
Coached crew members to optimize performance and motivate toward more efficient work.
Regularly checked building to confirm maintenance and cleaning met code and regulations.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Cleaned and maintained kitchen equipment and oven.
Counted cash in register drawer at beginning and end of shift.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Made sure the work environment was fun and safe for all my team members, as well at the customers

Table Busser + Host, 06/2018 to 02/2019
Company Name – City, State

Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Worked well in diverse team settings by partnering with others to complete tasks.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Host, 03/2017 to 05/2017
Company Name – City, State

Watched dining area staff to evaluate server loads and calculate accurate wait times.
Supported servers, food runners and bussers with keeping dining area ready for every guest.

Production Line Worker, 09/2015 to 03/2016
Company Name – City, State

Education

High School Diploma: 05/2019
St. Louis Park Senior High School - City, State

Some College (No Degree)Normandale Community College - City, State

Accomplishments

Promoted to shift manager after only 3 months of employment.

Resume Overview

School Attended

St. Louis Park Senior High School
Normandale Community College

Job Titles Held:

Shift Manager
Table Busser + Host
Host
Production Line Worker

Degrees

High School Diploma : 05/2019
Some College (No Degree)

Shift Manager Resume Example

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