Sever Resume Example
Love this resume?Build Your Own Now
SEVER
Professional Summary
Objective: Currently seeking Part/Full time Employment in an environment that offers greater challenge, increased benefits, and the opportunity to help the company advance efficiently and productively
Skills
|
|
Work History
06/2019 to 08/2020Sever Radisson Hotel Group | Nashville , TN
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Greeted and maintained relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by 20%.
05/2018 to 05/2020ServerSilver Birch Living | Hammond , IN
- Kept register accurate through correct billing, payment processing and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Ensured maintenance of food hygiene in accordance with standards and guidelines.
- Worked multiple Outback events at busch gardens, banquet halls, and even served at the President of Outback at his house along with various Proprietors from different outbacks.
- Headwait position: Count all the three drawers: manager, bar and to-go make sure they are correct at the end of the night.
- Count the safe to the correct amount at the end of the night and report it on Hotschedules(computer system).
- Account for tip share and pay employees through Instant( a computer system).
- Check to make sure the comps and gift cards match up at the end of the day.
- Count the deposit, write deposit slip to bank, and account for it on the computer system, then put in safe.
- Print out daily sales report, tip share for both to-go and bar, then put in proper binder.
09/2017 to 05/2018General Dynamics Customer Service RepresentativeGeneral Dynamics Information Technology | City , STATE
- Working under the Affordable Care Act and under a government contract.
- Answering calls to assist consumers and enrolling them in health insurance.
- I resolve any questions or changes involving the consumers applications.
- Determines requirements by working with consumers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; forwarding requests.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
09/2016 to 02/2017Shift Leader/SupervisorZoes Kitchen Address | City , STATE
- Responsibilities include leading my team and being the driving force behind a well-organized and energetic shift.
- When manager wasn't there I was the manager on duty.
- Making sure my Team takes pride in an outstanding Guest experience from beginning to end and that all Guests are having a great Mediterranean dining experience.
- Management duties include managing team to make sure everyone is on task and checking on guests frequently.
- Open restaurant which includes setting up everything for the day; counting the safe and the three drawers, check email, enter invoices, go to the bank to make change and turn in deposit.
- Check the sales projected for the day.
- Set up multiple caterings for the day and making sure that all the catering is correct and to set up driver for that catering.
- Closing down restaurant; counting down drawers, count the safe make sure the deposit is correct if it is over/short, enter the deposit into the computer.
- Go through clock out list make sure everyone is clocked out.
- Cont.
- Of Management duties; if any guest have a problem with their food or experience I will apologize and either offer them a free meal or comp out there food.
- I also had the ability to comp out anything on the computer if it was a mistake or needed to be fixed.
- I had the ability to clock in employees and clock them out as well.
- Ensuring all team members are performing assigned tasks with great attitudes and correcting behaviors and mistakes through coaching as soon as you see them.
- Help fellow team members and management when needed, and give positive feedback to all team member whenever I "catch them doing something right".
Education
2017Finished AA degreeGulf Coast State College, City, State
- Graduated with 4.0 GPA and Honors
05/2020Bachelor of Arts | PsychologyUniversity Of South Florida, City
- Member of The National Honors Society of Leadership and Success
Additional Information
Emerald Coast Behavioral Hospital
- Formally Changed to Bay Behavioral Hospital
Address: 1940 Harrison Avenue, Panama City Florida, 32405
- Interned here my Senior year of High School
- Filed Paperwork into binders of patients chemical dependency and the outpatient center.
- Was able to attend therapy sessions before and after school.
- Organized offices and cabinets.
- Enter codes, dates, and appointments for clients
- Answered the phones at the front desk Scheduled patient appointments and check ups
- My sponsor was Joshua Rodriguez, Director of Outpatient Services
Certifications
- 40-hour training under ABA from University of South Florida
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Word choice
- Measurable results
- Typos
Resume Overview
School Attended
- Gulf Coast State College
- University Of South Florida
Job Titles Held:
- Sever
- Server
- General Dynamics Customer Service Representative
- Shift Leader/Supervisor
Degrees
- 2017 Finished AA degree
05/2020 Bachelor of Arts | Psychology
Similar Resumes
