Service Technician Resume Example One Hour Heating And Air

SERVICE TECHNICIAN

Summary

Top-Performing Manager with experience in the Consumer Package Goods Industry working for the DSD network. Expert bottom-line management and profit/loss responsibilities encompassing all aspects of consumer packaged goods and direct store delivery operations and sales. Proven track record of achieving revenue, bolstering net operating earnings, and reducing operating expenses. Experienced in leading sales teams through effective mentoring, coaching, training, and team leadership in a fast paced industry. Well-versed in coaching and mentoring sales teams to achieve exceptional revenue and volume results through effective communication, leadership and team building, while increasing net operating earnings and reducing operating expenses. Strong strategic-planning, team building, and people-management skills.

Highlights

Shopper Insights, P&L Management, Cross Functional, CPG DSD/Direct Delivery, Contract Negotiations, Budgeting, Finance, Forecasting, Trade Promotions, Management, Operations, Best Practices, Brand Marketing, Career Development, Training, Team Selling, Solutions Selling, Coaching,Collaboration, Facilitating, Execution, Manufacturing, Motivation, Customer Relations, Category Management, Persuasive Selling, Communication, Problem Resolution, Sales Analysis, Portfolio Selling, Time Management, Strategic Business Plan Development

Key Words

Account Management, Accounts Payable/Receivable, Budgeting, Forecasting, Expense Control, Revenue, Gross Margin, Purchasing, Forecasting, Sales, Sales Management, Operations, Budgets, P&L, MS Office Computer Proficient, Union/Non-Union, Customer Development, Customer Service, Team Leadership, Team Building, Oral and Written Skills, Time Management, Multi- task, Problem Solving, Work Ethic, Organizational Skills, Problem-Solving, Relationship Building, Negotiation Skills, Team Player, Consumer Package Goods, CSD, NCB

Accomplishments

Career at Pepsi

Increased overall revenue of sales center $503,013 from 2008 to 2010 through effective management of company expenses, market execution, and inventory control.
Reducing operating expenses 3.9% or $190,800 through cost saving measures in fleet, utilities, and payroll.
Incorporated a new Cart Route delivery system, which eliminated one route reducing fuel costs, fleet repairs, and payroll.
Cut utility costs by installing motion sensors in offices which reduced the time lights where on in the offices when no one was in them.
Increased the sales centers Net Operating Earnings 1.82% or $245,951 through effective control of margins, expense management, market execution, and price control measures.
Developed business plan focusing on distribution, package expansion and improved customer volume that delivered an incremental +52,042 cases, outpacing category growth rates on average by 2.2% annually while exceeding company volume goals from 2008 to 2010.
Managed 35 employees who accounted for 675 thousand cases annually while growing Carbonated and Non-Carbonated volume CAGR + 2.2% from 2008 through 2010.

Career at Coca-Cola

Increased volume 28.3% or 41,385 cases over a two-year period from 1999 to 2001 through market execution.
Boosted market share 3 points through product distribution and new business. Required sales team to call on 5 new customers a month for new business.
Improved overall sales center revenue $209,343 from 1999 to 2001 through volume, margin contribution, and inventory control.
Decreased operating expenses $81,124 during same time period through controlled spending and reduced on hand inventory. Developed a just-in-time inventory system of controlling inventory costs. This helped reduce the amount of inventory and the amount of dating issues and returns.

Experience

Service TechnicianJun 2013 to Current
One Hour Heating and Air － Loveland, CO

Service, repair and sale furnace and air conditioners to residential customers.

Relief DriverJul 2012 to Jun 2013
SaraLee － Fort Collins, CO

Responsible for running vacation routes and sick calls.
Daily duties included Delivery, Merchandise, and sales to Major Market and Independent Grocery Stores and Resturants within a geographical area.

District ManagerMay 2011 to Jul 2012
Hostess Brands － Loveland, CO

Bottom-line management and profit/loss responsibility encompassing all aspects of CPG operations and sales including, but not limited to: Budget Planning, Sales Forecasting, Volume Quotas, and Inventory Control.
Directs, coordinates, and oversees all activities of Distribution Center to obtain optimum efficiency and economics of operations and maximize company profits.

General ManagerNov 2001 to Jan 2011
Harrington Bottling Company, Pepsi of Helena － Helena, MT

Bottom-line management and profit/loss responsibility encompassing all aspects of CPG operations and sales including, but not limited to: Budget Planning, Sales Forecasting, and Inventory Control.

Sales Center/Division ManagerOct 1997 to Nov 2001
Coca-Cola Bottling Company － Casper, WY

Monitor company financial objectives for profitability and growth.
Manage company expenses within forecast levels.
Establish monthly CPG sales targets and income goals for team.
Create and execute marketing campaigns, including new product introductions and existing product development.

District ManagerAug 1995 to Nov 1997
Full Service Beverage Company － Englewood, CO

General ManagerAug 1993 to Aug 1995
Full Service Beverage Company － Fort Collins, CO

Sales ManagerFeb 1991 to Aug 1993
Full Service Beverage Company － Fort Collins, CO

Account ManagerJul 1990 to Feb 1991
Full Service Beverage Company － Fort Collins, CO

Route SupervisorSep 1985 to Jul 1990
Full Service Beverage Company － Fort Collins, CO

DriverApr 1985 to Sep 1985
Full Service Beverage Company － Fort Collins, CO

Education

Some College, Physical Education and Health1985University of Northern Colorado － Greeley, CO

High School Diploma, General Studies1980Loveland High School － Loveland, CO

Skills

Account Management, Accounts Payable, Budget Planning, Budgeting, Budgets, Business plan, Business Plan Development, Coaching, Oral, Contract Negotiations, Customer Relations, Customer Service, Delivery, Product development, Economics, Finance, Forecasting, Functional, Inventory, Inventory Control, Team Building, Team Leadership, Marketing, MS Office, Negotiation, Organizational Payroll, Persuasive Selling, Problem Resolution, Problem-Solving, Profit, Purchasing, Relationship Building, Selling, Sales, Sales Analysis, Sales Forecasting, Sales Management, Strategic, Team Player, Time Management, Utilities

Resume Overview

Companies Worked For:

One Hour Heating and Air
SaraLee
Hostess Brands
Harrington Bottling Company, Pepsi of Helena
Coca-Cola Bottling Company
Full Service Beverage Company

School Attended

University of Northern Colorado
Loveland High School

Job Titles Held:

Service Technician
Relief Driver
District Manager
General Manager
Sales Center/Division Manager
Sales Manager
Account Manager
Route Supervisor
Driver

Degrees

Some College , Physical Education and Health 1985
High School Diploma , General Studies 1980

Service Technician Resume Example

Resume Score: 90%

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