A position that utilizes my expertise in computer technology, and allows growth within the organization. seeking System Administrator with Windows experience or Technician/Specialist/Support Tier 1/Help Desk Tier 1 in San Antonio TX. Independently resolve tickets within the company, Follow the escalation process Follow the shift hand-over process, Update work-logs. To whom it may concern I was initially impressed with Kareem Altamimi enthusiasm, communication skills and professional demeanor when I worked with him 16 years ago as a systems administrator at UTSA Library. During the two years Kareem worked with me, he consistently demonstrated all of these qualities and more, and I heartily endorse him for any customer service position. Kareem is a hardworking customer service professional. He has my highest recommendation, and I am happy to furnish more details if you would like additional information. Sincerely, Federico Balbi Software Engineer (former System Administrator at UTSA Library)
Microsoft Server 2003/2008/2012
Microsoft Office - Word, Excel, PowerPoint, Outlook and Access
Expertise Technical support and network services Hardware Software
Installation Technical Support Networking Testing Servers
Service desk / Helpdesk and Web AdministratorJan 2008 to Jan 2015 MYSADEALS.com － San Antonio, Texas
Imaging, DHCP, DNS, Printers, Understanding on basic Network.
File and print server., Antivirus Patching.
Troubleshooting end user issue.
Wireless, Packaging tools, Back up and modify applications-related data to provide protection for disaster recovery.
Review or update web page content or links in a timely manner, using appropriate tools.
Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
Identify, standardize, and communicate levels of access security.
Administer internet/intranet infrastructure, including components such as web, file transfer protocol FTP , news mail servers.
Collaborate with development teams to discuss, analyze, or resolve usability issues.
Test backup and recovery plans regularly to resolve any problems.
Monitor web developments through continuing education, independent study, attending professional conferences, inservice workshops, and professional development groups.
Collaborate with web developers to create and operate internal external web sites, and to manage projects.
Install and configure web server software and hardware to ensure directory structure is logical and well defined.
Track, compile, and analyze web site usage data.
Provide training and technical assistance in web site implementation or use.
Evaluate and recommend server hardware or software updates.
Develop and document style guidelines for web site content.
Achieving: Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
IT System AdministratorSep 2002 to Mar 2008 Heracleos － San Antonio, Texas
System Center Operations Management through utilization of Windows 2000/2003/2008.
Networking environment fully proficient at LAN, WAN, and wireless building; cable installation and testing; extensive knowledge in Microsoft Windows platforms 9.x, NT, 2000, 2003, 2008, Exchange Server, Active Directory Exchange Server 2003, 2007 Configuration and Managing of Servers and Workstations In Computer Hardware Extensive knowledge in Symantec Backup Exec Manages Windows network (users, computers, printers, etc) with Active Directory Exchange server 2003 management, Responsible for managing and maintenance of networks in offices and office members to effectively utilize software and systems by facilitating user training Serves as the main POC (point of contact) for any outside vendors (hardware/software) Manages maintenance/repairs as required Functions as a Help Desk Representative to answer various levels of information technology questions from users demonstrated by monitoring and maintaining request/resolution information Performing daily, weekly, monthly maintenance backups/ restorative exercises (Backup Exec).
Ensuring that anti-virus software and security patches are routinely updated and functioning (Ensuring overall server configuration integrity) Provide Sys Admin Support as required to maintain user accounts, DNS,DHCP,etc.
Support and maintain network hardware, network Operating Systems, and Compassion system applications Responsible for defining and IT recovery plan for servers and workstations Help plan/budget the hardware and software needs of the offices and ensure that all hardware and software acquired meets specification established.
Computer AdministratorJan 1997 to Jan 2001 University of Texas at San
Configure and install hardware including switching and wireless devices.
Diagnose and resolve network connections and wire.
Repair and replace broken or defective components, and perform impromptu or scheduled inventory counts for loss prevention.
Provide anti-virus backup and security, maintain file and print services for company employees and college students, perform third-party applications.
Collaborate with vendors for server and software support as needed, fulfillment of administrator duties.
Strategic planning and completion of system upgrades and services, enforce and maintain prohibited content filtering and anti-spam programs, and provide effective and courteous customer support.
Build custom PCs with latest generation technology.
Install software to build images for computers.
Install and configure various peripherals: scanners, modems, tape backups, printers, SCSI devices, hubs and switches, and digital imaging devices.
Use of Desktop Imager to restore Microsoft desktop applications on IBM PC.
Perform audio video cabling and hardware installations (both interior and exterior work) including mounting of projectors, screens, cameras, speakers, televisions, etc.
Installation of surveillance systems.
Provide continuing education training regarding technical updates to coworkers.
Converting File Formats, Graphic Design (Including Labels, Envelopes, Letterhead, Business Cards, Forms, Brochures, Newsletters, Banners and Ads) Scanning Images, Image Editing, Typesetting, Color Correction.
Maintaining Virus Protection and Updates.
Maintaining Company Devices (Including Servers, Hubs/Switches, Routers, Printers, Viewing Pages with Various Browsers.
Jan 1994 to Jan 1996 Network Cable Installation at All American Communications Inc － Houston, Texas
Installing, testing, and repairing cable wires for telephone and broadband services.
Performing repairs for cables on telephone poles.
Fixing, overhauling, and replacing copper cables.
Inspecting and working on trunk line for enhancing cable services.
Identifying and troubleshooting cable network problems with proper equipment.
Education and Training
Bachelor of Science (BS) Degree, Mechanical Engineering - BSME
*General Mechanical Engineering Thermal and Fluid Systems
*Manufacturing Engineering Systems Mechanical Systems and Design2001The University of Texas － San AntonioMechanical Engineering - BSME
*General Mechanical Engineering Thermal and Fluid Systems
*Manufacturing Engineering Systems Mechanical Systems and Design Mechanics and Materials *Calculus I,II,and III
*Differential equations *Computer Integrated Manufacturing
Security Information Technology Project Management Leadership Windows 7 and Corel Draw, Sub-netting 25 May 2016 To Whom It May Concern: My name is Jason Cantu, the owner and director of Canson Company.
I am writing to recommend Kareem A Altamimi for employment; he has previously been contracted with Canson as a Windows administrative assistant.
Kareem possesses a number of qualities that any employer would find desirable in an employee: he consistently maintains a team-building atmosphere; he is organized, efficient, and collaborative.
Kareem administered directory services to manage domain and network resources.
Some of the services he provided include the management, maintenance, and troubleshooting of domain name system (DNS).
He supported internet information services (IIS) functionality including the maintenance and troubleshooting of websites.
He maintained and worked at troubleshooting file transfer protocol (FTP), hypertext transfer protocol (HTTP), and secure sockets layer (SSL).
He also maintained accessibility and security of print server queues, downloaded new print drivers, and added networked printers/copiers/scanners to a directory services database.
Kareem is also a problem solver.
He is very resourceful, for example recently, he was asked to Maintain DNS Server and Active Directory, but the service for which our company has an account had already passed its cutoff time.
Kareem reached out until he found an answer that could meet our deadline, and configured the server to work.
Kareem Altamimi would be an asset to any business, I highly recommend him.
Sincerely, Jason Cantu Owner and Director of IT Phone (210)550-XXXX To Whom It May Concern: I am pleased to write this letter of recommendation for Mr.
I have had the pleasure of witnessing Mr.
Altamimi's professional development over the past years, and I can state with confidence that he is a motivated and responsible person with a high degree of integrity.
As such, I expect that he will be a very positive addition to your organization.
As the (CEO OF ENTERPRISE DEVELOPMENT AGENCY), I feel that I know Mr.
Altamimi quite well.
He began working part-time as a 1- Administers directory services to manage domain and network resources.
Manages, maintains and troubleshoots domain name system (DNS), windows internet name service (WINS), and dynamic host configuration protocol (DHCP).Manages and supports web access, electronic messaging, collaboration and remote access.
Supports internet information services (IIS) functionality to include maintaining and troubleshooting websites.
Supports and troubleshoots file transfer protocol (FTP), hypertext transfer protocol (HTTP), and secure sockets layer (SSL).
Manages and maintains file shares on Windows Servers and Network Attached Storage (NAS); manages data migration to new servers.
Forecasts storage requirements and facilitates archiving and electronic discovery.
Sustain availability and security of print server queues, downloading new print drivers, and adding networked printers/copiers/scanners to directory services database.
Manages and monitors server resources, systems and key processes, reviewing applicable logs, and maintaining scheduled jobs.
Plans, schedules, and executes electronic distribution of software, updates, and patches.
Conduct performance tuning and resource optimization.
Perform highly complex maintenance tasks.
Maintains and updates systems administration documentation on standards, procedures, practices and guidelines.
At the same time, Mr.
Altamimi has academic training and abilities gradually became evident, we felt that he had already proven his management and communication skills and would be suitable for this position.
He proved us right, and he has become an important, effective, and integral part of our team.
We hate to see him go but I will not prevent any employee from losing out on opportunities.
Altamimi takes the initiative to identify problems and devise solutions.
His role requires strong communication skills, and he has shown that he not only has these skills, but that he also has the ability to inspire respect and cooperation in teammates.
He has shown that he is a very intelligent person with a mind well-suited to the world of business and management.
Beyond the observations of actual work, Mr.
Altamimi was also personable and brought great spirit to the team.
Based on my observation, he clearly has the interest to excel in this field, and based on his performance, he clearly has the ability to achieve success.
I therefore highly recommend him for the job without reservation.
I sincerely hope that you give his application favorable consideration.
If you need any further information about Mr.
Altamimi, please do not hesitate to contact me.
Sincerely, Marxton Dutton CEO OF ENTERPRISE DEVELOPMENT AGENCY.
Senior Systems Administrator for the United States Department of Defense.
English, Spanish, and Arabic).
Active Directory, Admin Support, Ads, anti-virus, Antivirus, Arabic, audio, Backup Exec, backup, tape backups, Banners, basic, benefits administration, broadband, Brochures, Browsers, budget, Business Cards, cables, cable, cabling, Calculus I, Color, strong communication skills, Computer Hardware, Hardware, conferences, content, customer support, DHCP, digital imaging, disaster recovery, DNS, English, Forms, FTP, file transfer protocol, Graphic Design, Help Desk, Hubs, IIS 6, Image Editing, Imaging, impromptu, information technology, Inspecting, inventory, LAN, leadership, loss prevention, Managing, Materials, Access, Excel, Exchange Server, mail, office, Outlook, PowerPoint, Microsoft Windows, Windows, Windows 2000, 2000, NT, Microsoft Office - Word, modems, negotiating, network hardware, Network, Networking, networks, Newsletters, Operating Systems, Operations Management, Packaging, payroll, IBM PC, peripherals, personnel, cameras, pricing, Printers, project management, repairs, repairing, Routers, scanners, Scanning, SCSI devices, server configuration, Servers, Install software, Spanish, specification, Strategic planning, Switches, Symantec, Technical support, software support, technical assistance, user training, telephone, Troubleshooting, Typesetting, upgrades, video, web server, web site, web sites, web page, web site content, WAN, workshops