LiveCareer-Resume

server waiter resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I’m a Hardworking employee experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders. I have multitasking and time management abilities. Devoted to giving every customer a positive and memorable experiences

Skills
  • High Volume Dining
  • Cleaning and Sanitizing
  • Able to Lift over 50 Pounds
  • Team Player
  • Relationship Building
  • Specials Promotion and Upselling
  • Order Accuracy and Delivery
  • Food Safety Understanding
  • Point of Sale (POS) System Operations
  • Cooking
  • Restaurant Experience
  • Serving Experience
  • Bartending
  • Resetting
  • Food Service
  • Organizational skills
  • Auditing
  • Host/hostess experience
  • Cash handling
  • Stocking
  • Guest services
  • American Sign Language - Intermediate
  • Certified in Microsoft Word
  • Certified in Microsoft Excel
Education and Training
Lloyd C. Bird High School Chesterfield, VA Expected in 06/2018 High school diploma : - GPA :
Experience
Hyatt Hotels Corp. - Server/Waiter
Florida, PR, 09/2019 - Current
  • Trained new employees to perform duties.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained polite and professional demeanor to patrons to encourage
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Calculated charges, issued table checks and collected payments from customers.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Reviewed daily specials, menu changes and service specifications.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Stocked server areas with supplies before, during and after shifts.
Riptides Seafood Restaurant - Head Server
City, STATE, 09/2017 - 07/2021
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Participated and attended meetings to obtain information for use in training programs or to inform management of training program status.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Explained goals and expectations required of trainees.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Instructed new staff members on food handling procedures and service techniques.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Appealing Homes - Home Stager
City, STATE, 05/2017 - 08/2017
  • Used computer-aided drafting and related software to produce construction documents.
  • Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
  • Coordinated with contractors, architects and engineers to drive job success.
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Researched and explored use of materials, technologies and products to incorporate into designs.
  • Evaluated project costs and produced detailed estimates.
  • Expertly sourced fabrics and carpets to meet customers' expectations and budgets.
CiCi's Pizza - Cook/Cashier
City, STATE, 02/2016 - 08/2017
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed sales transactions to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Used suggestive selling techniques to promote add-on sales.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

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Resume Overview

School Attended

  • Lloyd C. Bird High School

Job Titles Held:

  • Server/Waiter
  • Head Server
  • Home Stager
  • Cook/Cashier

Degrees

  • High school diploma

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