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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Jessica speaks fluent Portuguese and Spanish, currently a graduate from Central High School. She is open-minded, willing to learn, and creative. Some of Jessica's strongest skills are team cooperation, learning, adapting quickly, and communication.

Skills
  • Dining area maintenance
  • Beverage preparation
  • Food and beverage pairings
  • To-Go Order Preparation
  • Point of Sale Knowledge
  • Order Delivery Practices
  • Menu Memorization
  • Guest Seating Arrangements
  • Guest Relations Management
  • Daily Specials Memorization
  • Cash handling
  • Food preparation and safety
  • POS Systems
  • Cash Drawer Management
  • Product Restocking
  • Fluent in Portuguese, speaks spanish.
  • Wine Service
  • Stocking and Replenishing
  • Order Accuracy
  • Hospitality Service Expertise
  • High-Volume Dining
  • Food Sales and Promotion
  • Ordering Procedures
  • Table Setting Knowledge
  • Food spoilage prevention
  • Food station setup
  • Cash Handling
  • Menu presentation
Work History
04/2021 to 07/2021 Server/Waiter Circle K Stores, Inc. | Apex, NC,
  • Due to covid I will come in first thing in the morning and sanitize tables, surfaces, etc.
  • Prep everything the night shift needs like salads, soups and sauces , along with other supplies so the night shift will be prepared during busy periods.
  • Ichiro works with Uber and DoorDash so I have experience working with those platforms as well.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Bussed and reset tables working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in the high-traffic restaurant while maintaining calm, professional demeanor.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
05/2020 to 11/2020 Cashier Circle K Stores, Inc. | Austin, TX,
  • I greet every customer as they arrive, take customer's orders and payments.
  • Assist the cook with toppings and fries.
  • Bag up and distribute customer's food as soon as it's ready.
  • Cleaned restaurant including mopping, tables etc at the end of the shift before closing. Thoroughly clean and sanitize the bathrooms.
  • Help my manager with errands, for example when she needs me to do the inventory, driving to our other locations, or running to the bank for change.
  • With the coved pandemic, I sanitize the restaurant constantly and made sure customers were comfortably following social distancing.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Answered questions about store policies and addressed customer concerns.
  • Learned the cooks job, cooked burgers, chicken sandwiches, made salads, and more.
07/2019 to 08/2020 Cashier Drumstick Bar-B-Q | City, STATE,
  • Greeted every customer as they arrived.
  • Helped the cook at times, along with constantly bagging up customers orders as soon as it was ready.
  • Cleaned and sanitized the front and my area every night.
  • During the covid pandemic, I would continuously sanitize the restaurant and make sure every customer felt comfortable in the restaurant. Always keeping a limit of 5 people per store.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers. Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Greeted and maintained relationships with regular customers.
Education
Expected in 06/2021 High school diploma | Business Fairchild Wheeler, Bridgeport, CT GPA:

Finished my senior year at Central High School, graduated at Central.

Additional Information
  • Authorized to work in the US for any employer
Languages
Portuguese:
Native or Bilingual
Negotiated:
spanish:
Limited Working
Negotiated:

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Resume Overview

School Attended

  • Fairchild Wheeler

Job Titles Held:

  • Server/Waiter
  • Cashier
  • Cashier

Degrees

  • High school diploma

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