, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Jessica speaks fluent Portuguese and Spanish, currently a graduate from Central High School. She is open-minded, willing to learn, and creative. Some of Jessica's strongest skills are team cooperation, learning, adapting quickly, and communication.
Skills
Dining area maintenance
Beverage preparation
Food and beverage pairings
To-Go Order Preparation
Point of Sale Knowledge
Order Delivery Practices
Menu Memorization
Guest Seating Arrangements
Guest Relations Management
Daily Specials Memorization
Cash handling
Food preparation and safety
POS Systems
Cash Drawer Management
Product Restocking
Fluent in Portuguese, speaks spanish.
Wine Service
Stocking and Replenishing
Order Accuracy
Hospitality Service Expertise
High-Volume Dining
Food Sales and Promotion
Ordering Procedures
Table Setting Knowledge
Food spoilage prevention
Food station setup
Cash Handling
Menu presentation
Work History
04/2021 to 07/2021Server/WaiterCircle K Stores, Inc. | Apex, NC,
Due to covid I will come in first thing in the morning and sanitize tables, surfaces, etc.
Prep everything the night shift needs like salads, soups and sauces , along with other supplies so the night shift will be prepared during busy periods.
Ichiro works with Uber and DoorDash so I have experience working with those platforms as well.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Bussed and reset tables working efficiently to keep dining room and work areas clean.
Prepared beverages and filled food orders for customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Checked identification for minimum age for sale of alcoholic beverages.
Noted special patron requests and followed up with kitchen to confirm delivery.
Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Scheduled numerous reservations and managed seating arrangements simultaneously in the high-traffic restaurant while maintaining calm, professional demeanor.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
05/2020 to 11/2020CashierCircle K Stores, Inc. | Austin, TX,
I greet every customer as they arrive, take customer's orders and payments.
Assist the cook with toppings and fries.
Bag up and distribute customer's food as soon as it's ready.
Cleaned restaurant including mopping, tables etc at the end of the shift before closing. Thoroughly clean and sanitize the bathrooms.
Help my manager with errands, for example when she needs me to do the inventory, driving to our other locations, or running to the bank for change.
With the coved pandemic, I sanitize the restaurant constantly and made sure customers were comfortably following social distancing.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Kept register accurate through correct billing, payment processing and cash management practices.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Answered questions about store policies and addressed customer concerns.
Learned the cooks job, cooked burgers, chicken sandwiches, made salads, and more.
07/2019 to 08/2020CashierDrumstick Bar-B-Q | City, STATE,
Greeted every customer as they arrived.
Helped the cook at times, along with constantly bagging up customers orders as soon as it was ready.
Cleaned and sanitized the front and my area every night.
During the covid pandemic, I would continuously sanitize the restaurant and make sure every customer felt comfortable in the restaurant. Always keeping a limit of 5 people per store.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers. Processed POS transactions, including checks, cash and credit purchases or refunds.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Greeted and maintained relationships with regular customers.
Education
Expected in 06/2021High school diploma | BusinessFairchild Wheeler, Bridgeport, CTGPA:
Finished my senior year at Central High School, graduated at Central.
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