LiveCareer-Resume

server server waitress resume example with 2 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Very cool under pressure and knows how to handle multiple scenarios. A fast learner when it comes to anything electric, very fast typer and great with computers. Good with people and learning new things to become a more well rounded person. Always up for new opportunities and adventures. Loves to work and be hands on.

Skills
  • Food Inspection
  • Price Memorization
  • Buffet Setup and Takedown
  • Hors D'oeuvres Service
  • Check Payment Processing
  • Food Safety Understanding
  • Effective Customer Upselling
  • Table Setting Arrangements
  • Special Dietary Requirements
  • Menu Memorization
  • Table Bussing
  • Point of Sale (POS) System Operations
  • Dining Customer Service
  • Able to Lift 30 Pounds
  • Team Player
  • Cool Under Pressure
  • Age Verification
  • Warm and Friendly
  • Order Accuracy and Delivery
  • Customer Service and Rapport
  • Bathroom Servicing
  • Cleaning and Sanitizing
  • Service-Oriented
  • Special Requests and Substitutions
  • Transactions and Cash Handling
  • Workflow Coordination
  • Conflict and Complaint Resolution
  • Staff Training
  • Menu Recommendations
  • High Energy and Stamina
  • Menu Memorization and Presentation
  • Verbal and Written Communication
  • Relationship Building
Experience
Server/Server/Waitress, 03/2021 to Current
Skechers Usa Inc.Riverside, CA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Addressed complaints to kitchen staff and served replacement items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Trained new employees on restaurant procedures and plating techniques.
  • Set up dining room to meet hospitality and service standards.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Set up tables and counters to prepare dining and serving areas.
  • Documented food orders and ran items to guest tables in dining room.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Presented food and beverages to guests at tables.
  • Collected tickets and followed proper cash-handling procedures.
  • Recorded patron's meal optons, identifying dietary needs or special requests to correctly transmit orders.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
  • Brewed coffee and distributed to guests.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Reviewed daily specials, menu changes and service specifications.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Monitored dining rooms for safety and customer needs.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Suggested additional items to customers to increase restaurant sales.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
Retail Sales Associate, 10/2021 to 12/2022
Rwj BarnabasParsippany, NJ,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
Cashier, 08/2021 to 10/2022
Rwj BarnabasSpringfield, NJ,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Used suggestive selling techniques to promote add-on sales.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Discounted purchases by scanning and redeeming coupons.
Cashier, 12/2020 to 08/2021
PublixCity, STATE,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
High School Diploma: , Expected in 01/2022
Dunedin High School - Dunedin, FL
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Dunedin High School

Job Titles Held:

  • Server/Server/Waitress
  • Retail Sales Associate
  • Cashier
  • Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: