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Server Manager Resume Example

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SERVER MANAGER
Summary

Outgoing Server Assistant skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Skills
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Check payment processing
  • Conflict and dispute resolution
  • Portioning understanding
  • Problem resolution
  • Statutory accounts preparation
  • User technical support
  • Hardware and software installation
Experience
05/2019 - CurrentAlmo CorporationChicago , IL
Account Manager
01/2020 - 05/2020Accor HotelsAustin , TX
Food and Beverage Manager
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Tracked costs and expenses and assessed closely against original project budget.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Devised implementation plans, including cost-benefit and ROI analyses.
  • Brought in additional project personnel and resources to meet demands.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Produced status reports for customers and senior management.
  • Identified, addressed and either resolved or escalated project issues.
  • Procured software, hardware and infrastructure required to meet program demands.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
01/2019 - 04/2019Texas RoadhouseZanesville , OH
Server Assistant
  • Recorded orders and partnered with team members to efficiently serve food and beverages
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests
Education and Training
2019City, State
Bachelor of Science in Hospitality ManagementUniversity of Central Florida
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Completeness
  • Clear contact info

Resume Overview

School Attended

  • University of Central Florida

Job Titles Held:

  • Account Manager
  • Food and Beverage Manager
  • Server Assistant

Degrees

  • Bachelor of Science in Hospitality Management

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