Server/Hostess Resume Example Bob Evans Farms

SERVER/HOSTESS

Professional Summary

Work History

Bob Evans Farms- Server/Hostess
Dearborn, MI10/2018 - Current

Kept register accurate through correct billing, payment processing and cash management practices
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Restocked salad bar and buffet for lunch and dinner service
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Prepared beverages and filled food orders for customers
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers

Ann Arbor Safety Town- Teacher Assistant
Ann Arbor, MI06/2018 - Current

Supported student teachers by mentoring on classroom management, lesson planning and activity organization
Observed and evaluated students' performance, behavior, social development and physical health
Modified general education curriculum for special-needs students using various instructional techniques and technologies
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
Organized classroom materials to help teachers prepare for daily instruction and activities
Oversaw groups of up to [Number] students at school and off-site locations, maintaining optimal safety and security
Used behavior modeling and specialized teaching techniques to share and reinforce social skills
Retained interest and maximized receptive learning by educating students using hands-on instructional techniques
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies
Supported student learning objectives through personalized and small group assistance to support classroom instruction
Supported instructor with test administration, curriculum development and assignment grading
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency

Ypsilanti Community Schools- Health Aid/Camp Counselor
Ypsilanti, MI08/2017 - Current

Supervised individuals in small group atmosphere to cultivate safety, independence and structure
Analyzed student data to assess counseling program effectiveness and make improvements
Provided guidance and advice to help cultivate self-esteem and community involvement
Drove engagement and outreach with special events focused on bringing in new users
Enhanced activity strategies to help users of different ability levels engage in activities
Instructed participants on safety techniques and specific activity requirements
Watched participants to spot difficulties and provide aid, stopping activities and offering medical assistance
Collaborated with other camp counselors to create atmosphere of fun and learning
Ensured proper supervision, safety and security of 30 participants and assigned volunteers
Kept accurate participant records, including attendance, discipline, medication log, and accident or injury reports
Provided first-aid for accidents and injuries or during emergency situations
Maintained safety, security, and cleanliness of facility, equipment and vehicles
Communicated with parents about participants' experiences and reported concerns to Boss

Qdoba Mexican Grill- Line Cook
Ann Arbor, MI05/2016 - 02/2017

Restocked salad bar and buffet for lunch and dinner service
Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination
Checked each food item for freshness and provided feedback to kitchen supervisor for removal
Prepared food items to meet recipes, portioning, cooking and waste control guidelines
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Maintained well-stocked stations with supplies and spices for maximum productivity
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety

Skills

Education

Ypsilanti New Tech High SchoolYpsilanti, MI06/2017High School Diploma

Washtenaw Community CollegeAnn Arbor, MISome College (No Degree)

DePaul UniversityChicago, ILSome College (No Degree)

Wayne County Community College DistrictDetroit, MISome College (No Degree)

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

High School Diploma
Some College (No Degree)
Some College (No Degree)
Some College (No Degree)