LiveCareer-Resume

server hostess resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dynamic Waiter with 1 year in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Capable of memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Self-motivated and dependable hostess/waitress offering 1 year of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Thorough Groomer experienced in handling both small and large breeds of dogs. Incredible aptitude for grooming at least 50 pets per day with help of tools such as shedding blades, stripping combs and stand dryers. Devoted to providing quality work and meeting all clients' expectations.

Enthusiastically tackles new challenges. Team-oriented with passion for cats, dogs and other domestic pets. Delivers excellent customer care to earn five-star ratings and repeat business.

Hard-working bather/ groomer apprentice dedicated to animal health and wellness. Professional in handling basic needs, advanced care and exercise. Passionate about animal welfare and happiness.

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering two years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Dish preparation
  • Table Bussing
  • Wine pairings
  • Dining customer service
  • Amazing customer service
  • Works under pressure
  • Not easily offended
  • Ready to learn
  • Works well with others
  • Schedules in timely fashion
  • Hands on ready
  • Great with others including non human beings
Experience
10/2021 to Current Wife Symphony | New York, NY,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Used cleaning chemicals following proper guidelines.
  • Maintained and organized cleaning supplies stock.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Peeled, chopped and sliced produce for use in cold and cooked items.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Carried food supplies, equipment and utensils to and from storage and work areas.
  • Portioned and wrapped food or placed directly on plates for service to patrons.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Removed trash and cleaned kitchen garbage containers.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Assisted clients with maintaining good personal hygiene.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Drove clients to doctors' appointments and social outings.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Taking care of a husband is a full time job. Being a wife is basically being a full-time parent without the child. We feed them, entertain them, wash their clothes, clean up after them, make sure to keep them healthy and sanitary. Help them keep up with their personal hygiene. All without pay, insurance, or any health benefits. Not to mention the overtime without pay. If I can put my husband's needs before my own, what do you think I can do for your company?
05/2022 to 01/2023 CBD Consultant Petco | Washington, UT,
  • Mentored associate consultants to encourage enthusiasm toward tasks and responsibilities.
  • Participated in training and managing new hires to bring new team members up to speed.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.
  • Set up and activated customer accounts.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
09/2020 to 06/2021 Server /Hostess Lucky Dog Grooming | City, STATE,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Processed customers' payments and provided receipts.
  • Provided items requested by customers, including sauces and drink refills.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
08/2016 to 05/2018 Sales Associate Company Name | City, State,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Acted as point of contact for internal and external customers across departments.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Acted as initial contact in addressing customer concerns.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Answered incoming telephone calls to provide store, products and services information.
  • Offered product and service consultations and employed upselling techniques.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.
02/2017 to 05/2017 Dog Bather Company Name | City, State,
  • Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Cared for pets during owners' absences.
  • Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
  • Unloaded and organized supplies and product inventory.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Kept dogs safe by remaining alert to environmental conditions such as hot pavements or nearby animals.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Education and Training
Expected in 12/2031 to to Associate of Science | Botany And Bio Chemistry Lone Star College System, Spring, TX GPA:

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Resume Overview

School Attended

  • Lone Star College System

Job Titles Held:

  • Wife
  • CBD Consultant
  • Server /Hostess
  • Sales Associate
  • Dog Bather

Degrees

  • Associate of Science

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