, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Hardworking food server for any job with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
High-volume dining
Point of Sale (POS) system operations
Liquor, wine and food service
Effective customer upselling
Table Bussing
Quality control
Sales Techniques
Safe food handling
Menu knowledge
Service prioritization
Experience
Server, 05/2022 to Current Country Meadows Retirement Communities – Bridgeville, PA,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Served food and beverages to patrons and immediately remedied issues with orders.
Provided exceptional service to high volume of daily customers.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Stocked server areas with supplies before, during and after shifts.
Resolved customer concerns with friendly and knowledgeable service.
Implemented sanitary food handling, holding and service protocols.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Sales Representative, 06/2022 to 08/2022 Varonis Systems – New York, NY,
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Contacted new and existing customers to outline benefits of products.
Monitored customer order process and addressed customer issues.
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Improved overall customer purchasing experiences to promote steady revenue.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Answered product questions with up-to-date knowledge of sales and promotions.
Demonstrated product features to align with customer needs.
Presented products and services to prospective and existing customers to meet client needs.
Developed key customer relationships to increase sales.
Helped customers find specific products, answered questions and offered product advice.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Crew Member, 05/2021 to 08/2022 Schlotzsky's Deli – Maumee, OH,
Wiped down tables and equipment, swept and refilled stock.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Prepared quality products while maintaining portion control and presentation within service goal times.
Drove team success by quickly completing assigned tasks.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Organized and restocked supplies to support operations and team productivity.
Stocked shelves and cases with new or transferred items.
Interacted pleasantly with guests to deliver quality customer service.
Prepared food for various recipes by washing, peeling and dicing ingredients.
Took orders from patrons and input selections into store computer system.
Totaled bills, accepted payments and returned change.
Server, 01/2019 to 04/2019 Country Meadows Retirement Communities – Hershey, PA,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Served food and beverages to patrons and immediately remedied issues with orders.
Cleaned tables and chairs to prepare dining area for next customers.
Education and Training
High School Diploma: , Expected in 06/2022 Trabuco Hills High School - Mission Viejo, CA GPA:
: Computer Science, Expected in Saddleback College - Mission Viejo, CA GPA:
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