Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Emerging accounting professional ready to develop career foundation with expanding operation. Dedicated to keeping records accurate and controls tight to meet all business needs. Systematic and well-organized with strong attention to detail, mathematical acumen and GAAP knowledge.
Skills
Cash handling expert
Bill computation
Guest relations management
Order accuracy
Sale expertise
High-volume dining
Item promotion
Communication skills
Detail Oriented
Efficient Multi-tasking
Quick Learner
Work History
05/2018 to Current
ServerCreekview Health Center – Pleasanton, CA,
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Served needs of more than 150 customers in busy restaurant environment
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
Have continuous knowledge and up-selling high-profit items such as appetizers and mixed drinks to enhance sales numbers
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
10/2017 to 06/2018
ServerCreekview Health Center – Pleasanton, CA,
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Anticipating, identifying, and fulfilling guest needs and clarifying special orders
Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Bussed and reset 50 - 80 tables per shift, working efficiently to keep dining room and work areas clean
Education
Expected in 5 2013
High School Diploma: Wade Hampton High School - Greenville, SC GPA:
Expected in 11 2022
BBA: Accounting University of South Carolina Upstate - Spartanburg, SC GPA:
Skills
Cash handling expert
Bill computation
Guest relations management
Order accuracy
Sale expertise
High-volume dining
Item promotion
Communication skills
Detail Oriented
Efficient Multi-tasking
Quick Learner
Work History
05/2018 to Current
Server Texas Roadhouse – Taylors, South Carolina
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Served needs of more than 150 customers in busy restaurant environment
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
Have continuous knowledge and up-selling high-profit items such as appetizers and mixed drinks to enhance sales numbers
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
10/2017 to 06/2018
Server Applebee's Neighborhood Grill – Greenville, South Carolina
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Anticipating, identifying, and fulfilling guest needs and clarifying special orders
Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Bussed and reset 50 - 80 tables per shift, working efficiently to keep dining room and work areas clean
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