LiveCareer-Resume

server resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I am extremely skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. I am said to be a enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Menu knowledge
  • Dish preparation
  • Food safety understanding
  • Menu memorization
  • Quality control
  • Safe food handling
  • POS systems
  • Coin counting
  • Customer assistance
  • ID verification
  • Cash management
  • Security monitoring
  • Merchandise restocking
  • Loss prevention
  • Customer greeting
  • Credit and cash transactions
  • Product recommendations
  • Customer assistance
  • Retail sales
  • Documentation and recordkeeping
  • Sales expertise
  • Independent judgement
  • Teamwork
  • Money Transfer Systems
  • Critical thinking
  • Coordination
  • Reliable and trustworthy
  • Analytical
Experience
09/2020 to Current Server Eataly | Las Vegas, NV,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Sent orders to kitchen staff by [Action].
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Processed customers' payments and provided receipts.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Calculated charges, issued table checks and collected payments from customers.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
08/2019 to Current Cashier Laz Parking | Danbury, CT,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Operated cash register, collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received payments for [Product or Service] and issued receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and obtained replacements for customers.
03/2019 to 05/2020 Cashier Mills Fleet Farm | Owatonna, MN,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Operated cash register, collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received payments for [Product or Service] and issued receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and obtained replacements for customers.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Offered product and service consultations and employed upselling techniques.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Negotiated and closed deals with minimal oversight.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through [System] and coordinated product deliveries.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales [Number]%.
08/2016 to 08/2019 Cashier-Cook McAlister's Deli | City, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Received payments for [Product or Service] and issued receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed well over 100 transactions per day with exceptional accuracy.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Created approximately [Number] orders simultaneously during busy periods.
  • Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
  • Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
  • Garnished and arranged dishes into creative presentations.
  • Prepared more than 50 dishes per day in fast-paced and loud environment while maintaining high customer satisfaction rate.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Performed work station prep, including [Task] and [Task] prior to shift start.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Instructed EXPOs in preparation of garnishes, dressings and side dishes.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
Education and Training
Expected in 05/2018 to to High School Diploma | Ridgeland High School, Ridgeland, MS GPA:

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Resume Overview

School Attended

  • Ridgeland High School

Job Titles Held:

  • Server
  • Cashier
  • Cashier
  • Cashier-Cook

Degrees

  • High School Diploma

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