server resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

  • Cash Handling
  • Customer Service
  • Honest and Ethical
  • Good Work Ethic
  • Fluent in Spanish
  • Active Listening
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • People Skills
  • Supervision & Leadership
  • Flexible Schedule
Server, 01/2021 - 08/2022
Islands Restaurants Foothill Ranch, CA,
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Stocked service areas with supplies during slow periods.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Set up tables in between patrons to reduce wait times.
  • Addressed complaints to kitchen staff and served replacement items.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Informed customers of daily specials and signature menu items.
  • Provided exceptional service to high volume of daily customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Prepared checks, itemizing total meal costs and taxes.
  • Responded to ad hoc cleaning duties at end of shift.
  • Presented menus and answered questions regarding items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Filled condiments and napkin containers during slack periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Manager, 04/2019 - 08/2022
Advent Software Kaysville, UT,
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Monitored staff performance and addressed issues.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Cashier , 05/2018 - 08/2022
Balchem Marshfield, WI,
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped customers find specific products, answered questions and offered product advice.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer questions and provided store information.
  • Processed refunds for worn, damaged and broken merchandise.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
Education and Training
Associate of Arts: Psychology, Software Engineering, Computer Crime , Expected in 08/2022
Loyola University of Chicago - Chicago, IL
Status -
Associate of Arts: Psychology, Expected in 05/2022
Pulaski Technical College - North Little Rock, AR
Status -
English :
Native/ Bilingual:
Negotiated :
Spanish :
Native/ Bilingual:
Negotiated :
French :
Negotiated :

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Resume Overview

School Attended

  • Loyola University of Chicago
  • Pulaski Technical College

Job Titles Held:

  • Server
  • Manager
  • Cashier


  • Associate of Arts
  • Associate of Arts

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