LiveCareer-Resume

Server resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Versatile Operations Supervisor adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing efficiency.

Skills
  • Customer Relations
  • On-Time Delivery
  • Scheduling
  • Operations support
  • DOT Regulatory Compliance
  • Warehouse Management
  • Team management
  • Supervision
  • Relationship development
  • Communications
  • Team building
  • Customer service
  • Problem resolution
  • MS Office
Work History
Server, 05/2007 to 06/2013
Edgewood SummitCharleston, WV,
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Greeted and maintained relationships with regular customers.
Operations Supervisor, 07/2018 to 03/2020
UgiNew Vernon, NJ,
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Motivated and trained employees to maximize team productivity.
  • Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
  • Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Monitored and maintained high level of on-time delivery reliability service and performance
Packing Shipper, 08/2015 to 03/2018
Universal Alloy CorporationCanton, GA,
  • Packed, sealed and labeled cartons for shipping, using hand tools, power tools and postage meter.
  • Loaded products, parts and merchandise into designated packages to accommodate product dimensions.
  • Assembled and filled boxes and other cartons to safely package items for shipment.
  • Affixed proper postage to each package to prepare for shipping.
  • Cross-trained in internal department to offer administrative support.
  • Built and wrapped pallets to secure shipment with freight carriers.
  • Packed and shipped items securely and effectively to minimize breakage.
  • Used protective equipment such as moving pads and plastic wrap to prevent product damage.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Labeled, stacked and staged packages and boxes in designated warehouse areas to maintain organization.
  • Recorded shipment data such as weight, dimensions and shipping charges and distributed information to appropriate departments.
Packing Shipper, 02/2014 to 02/2015
Universal Alloy CorporationBall Ground, GA,
  • Packed, sealed and labeled cartons for shipping, using hand tools, power tools and postage meter.
  • Loaded products, parts and merchandise into designated packages to accommodate product dimensions.
  • Assembled and filled boxes and other cartons to safely package items for shipment.
  • Affixed proper postage to each package to prepare for shipping.
  • Built and wrapped pallets to secure shipment with freight carriers.
  • Packed and shipped items securely and effectively to minimize breakage.
  • Used protective equipment such as moving pads and plastic wrap to prevent product damage.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Handled product shipping and processed returns or replacements.
  • Labeled, stacked and staged packages and boxes in designated warehouse areas to maintain organization.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Recorded shipment data such as weight, dimensions and shipping charges and distributed information to appropriate departments.
Education
Diploma : , Expected in 06/2007
Gaffney High School - Gaffney, SC
GPA:

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Resume Overview

School Attended

  • Gaffney High School

Job Titles Held:

  • Server
  • Operations Supervisor
  • Packing Shipper
  • Packing Shipper

Degrees

  • Diploma

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