Server Resume Example Company Name - Gaffney, South Carolina

SERVER

Professional Summary

Versatile Operations Supervisor adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing efficiency.

Skills

Customer Relations
On-Time Delivery
Scheduling
Operations support
DOT Regulatory Compliance
Warehouse Management
Team management

Supervision
Relationship development
Communications
Team building
Customer service
Problem resolution
MS Office

Work History

05/2007 to 06/2013ServerCompany Name | City, State

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Checked identification to enforce age regulations for alcoholic beverages.
Prepared beverages and filled food orders for customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Greeted and maintained relationships with regular customers.

07/2018 to 03/2020Operations SupervisorCompany Name | City, State

Created and implemented strategies for improving operational efficiency and accuracy.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Monitored daily and weekly key performance indicators to maintain on-track status.
Motivated and trained employees to maximize team productivity.
Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
Monitored and maintained high level of on-time delivery reliability service and performance

08/2015 to 03/2018Packing ShipperCompany Name | City, State

Packed, sealed and labeled cartons for shipping, using hand tools, power tools and postage meter.
Loaded products, parts and merchandise into designated packages to accommodate product dimensions.
Assembled and filled boxes and other cartons to safely package items for shipment.
Affixed proper postage to each package to prepare for shipping.
Cross-trained in internal department to offer administrative support.
Built and wrapped pallets to secure shipment with freight carriers.
Packed and shipped items securely and effectively to minimize breakage.
Used protective equipment such as moving pads and plastic wrap to prevent product damage.
Operated manual pallet jacks and forklifts to move and store materials.
Labeled, stacked and staged packages and boxes in designated warehouse areas to maintain organization.
Recorded shipment data such as weight, dimensions and shipping charges and distributed information to appropriate departments.

02/2014 to 02/2015Packing ShipperCompany Name | City, State

Packed, sealed and labeled cartons for shipping, using hand tools, power tools and postage meter.
Loaded products, parts and merchandise into designated packages to accommodate product dimensions.
Assembled and filled boxes and other cartons to safely package items for shipment.
Affixed proper postage to each package to prepare for shipping.
Built and wrapped pallets to secure shipment with freight carriers.
Packed and shipped items securely and effectively to minimize breakage.
Used protective equipment such as moving pads and plastic wrap to prevent product damage.
Operated manual pallet jacks and forklifts to move and store materials.
Handled product shipping and processed returns or replacements.
Labeled, stacked and staged packages and boxes in designated warehouse areas to maintain organization.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Recorded shipment data such as weight, dimensions and shipping charges and distributed information to appropriate departments.

Education

06/2007Diploma Gaffney High School, City, State

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Server Resume Example

Resume Score: 80%

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Resume Overview

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