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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Skills
  • Mail handling
  • Data entry
  • Delivering files
  • Conflict resolution
  • Performance improvement
  • Filing and data archiving
  • Internal communications
  • Pleasant demeanor
  • Supervising staff
  • Sorting mail
  • Filing assistance
  • Employee training and development
  • Time management
  • Organizing mail
  • Customer service-oriented
  • Faxing paperwork
  • Transporting files
  • Customer and client relations
  • Flexible
  • Certified in 10-key
Work History
Server/Expo/Food Run/Bus, 02/2020 - Current
Edgeworth Park At New Town Williamsburg, VA,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Bussed and reset 15 plus tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Server, 06/2019 - 12/2019
Us Bank Ellensburg, WA,
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Restocked salad bar and buffet for lunch and dinner service
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Bussed and reset 40 tables per shift, working efficiently to keep dining room and work areas clean
  • Managed food resources, memorized orders and wrote patron's food orders on slips in 42-seat restaurant
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Prepared beverages and filled food orders for customers
  • Bussed and reset 30-40 tables per shift, working efficiently to keep dining room and work areas clean
  • Served needs of more than 16-50 customers in busy environment
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
  • Managed food resources, memorized orders and wrote patron's food orders on slips in 42 seat restaurant
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Managed food resources, memorized orders and wrote patron's food orders on slips in 42-seat restaurant
Transaction Processor, 05/2005 - 05/2010
Aurora Bozeman, MT,

Team Lead for 20+ people.

Trained individuals, with disabilities.

Junior Transaction Specialist then, Senior Transaction Specialist for million dollar companies.

Processed the time logs for the trucking industry.

Handled check, and money transactions.

Prepped and scanned all paperwork sent in.

Was hired as Customer service, for a later date.

Answered phones, and handled customer Information.

  • Coached new employees on administrative procedures, company policies and performance standards
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department
  • Monitored multiple databases to keep track of all company inventory
Inventory Specialist, 08/2003 - 03/2005
RGIS Inventory Specialists City, STATE,

Inventory of retail merchandise

Asst. Team Lead (Washington C. H.)

Team Lead (Hillsboro)

Team management

Scheduling workers, and jobs.

Transactions, and transmittal

Very open availability , for shifts.

  • Worked with retail supervisors and team members to understand supply needs and bring levels within desired tolerances
  • Completed yearly logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions
  • Checked prices and calculated totals for accurate invoice processing
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions
  • Managed team of 15-20 to ensure optimal productivity and inventory control
  • Input data in auditing machines to create updated status reports for quick reference of project progress and deadlines
  • Supervised inventory cycle counting processes, including accounting and surplus records, product damages and product returns
  • Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning
Education
High School Diploma: , Expected in 2000
-
Hillsboro High School - Hillsboro, OH
GPA:

Coursework in Business Education, Money Management, and Time Management

  • Member of HILLSBORO FFA, Cooperative Business Education, Jobs for Ohio Graduates
  • Majored in Computer Programming
  • Minored in Agriculture
Some College: Computer Programming, Expected in
-
Southern State Community College - Hillsboro, OH
GPA:
Additional Information

References

Crystal Van-tol (843)834-4904 (co- worker)

Shelly Corrigan (XXX) 205-2089(Friend)

Noel Porter (XXX)725-8141(Co-worker)

Mandy Garrison (XXX)527-6139(Co-worker)

Dani Stratton(XXX)527-3380 (Co-worker)

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Resume Overview

School Attended

  • Hillsboro High School
  • Southern State Community College

Job Titles Held:

  • Server/Expo/Food Run/Bus
  • Server
  • Transaction Processor
  • Inventory Specialist

Degrees

  • High School Diploma
  • Some College

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