Professional and enthusiastic Food Server with over eleven years of
experience serving food in busy restaurants and banquets. Adept
at delivering first class service to all dining patrons, adding to the
positive reputation of dining establishments. A high energy individual, with the ability to multitask and work well under pressure. Extremely. Customer focused and dedicated to maintaining restaurant and food industry standards.
Dynamic Waiter with [Number] years in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Mesmerizes menu items and orders, upselling additional products and taking accurate drink and food orders.
Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
Service-Oriented
Able to Lift 30 Pounds
High Energy and Stamina
Cool Under Pressure
Warm and Friendly
Point of Sale Systems
Relationship Building
Dining Room Cleaning and Upkeep
Menu Recommendations
Transactions and Cash Handling
Order Accuracy and Delivery
Bathroom Servicing
Food Safety Standards
Upselling and Cross Selling
Customer Service and Rapport
Age Verification
Verbal and Written Communication
Menu Memorization and Presentation
Special Requests and Substitutions
High Volume Dining
Specials Promotion and Upselling
Covid Symptom Screening
Team Player
Workflow Coordination
Cleaning and Sanitizing
Conflict and Complaint Resolution
Food and Beverage Service
Staff Training
Detail-Oriented
Decision Making
Reliable and Responsible
Adaptable and Flexible
Valid Food Handlers Certification
Wine and Liquor Service
Courteous Phone Demeanor
ServSafe Certified
Inventory Management
Table Monitoring and Turnover
Food and Beverage Pairings
Process Monitoring
Tableside Service
Team Leadership
To-Go Order Preparation
Food Preparation and Safety
Microsoft Office
Multitasking and Prioritization
Reservations Management
Plating and Presentation
Experience
Server, 04/2021 to 07/2021 Five Star Quality Care, Inc. – Phoenix, AZ,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Resolved customer concerns with friendly and knowledgeable service.
Set up dining room to meet hospitality and service standards.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Implemented sanitary food handling, holding and service protocols.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Completed final preparations of dishes and quickly delivered items to customers.
Relayed orders and special requests to cooks.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests such as separate checks and menu substitutions.
Minimized customer wait times by taking and filling large volume of orders each day.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Increased sales of high margin menu items through effective upselling.
Inventoried food supplies to determine needs and replenish stations.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Food Server, 08/2020 to 04/2021 St Therese Home Of New Hope – Saint Louis Park, MN,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Completed final preparations of dishes and quickly delivered items to customers.
Relayed orders and special requests to cooks.
Collaborated with host, bus person and cook to serve up food and beverage options.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Inventoried food supplies to determine needs and replenish stations.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Server, 01/2017 to 12/2019 Five Star Quality Care, Inc. – Annapolis, MD,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Set up dining room to meet hospitality and service standards.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Resolved customer concerns with friendly and knowledgeable service.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Implemented sanitary food handling, holding and service protocols.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Documented food orders and ran items to guest tables in dining room.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Relayed orders and special requests to cooks.
Completed final preparations of dishes and quickly delivered items to customers.
Calculated charges, issued table checks and collected payments from customers.
Cook, 06/2014 to 10/2016 Department Of Veterans Affairs – Northampton, MA,
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Grilled and deep fried various foods from meats to potatoes.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Replenished food items from inventory and rotated ingredients.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Precooked garnishes for later use to top off fresh dishes.
Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
Education and Training
Associate of Arts: Drawing, Expected in 05/2016 The Art Institute of Houston - Houston, TX GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
