LiveCareer-Resume

server resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dynamic restaurant professional with 5 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Hardworking Server with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Self-motivated and dependable Server capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering 5 years of experience working in the customer service industry.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Skills
  • Point of Sale (POS) system operations
  • Check payment processing
  • Effective customer upselling
  • Menu memorization
  • Conflict and dispute resolution
  • Service prioritization
  • Effective sales techniques
  • Quality control
Education and Training
J.B. Pennington Blountsville, AL, Expected in 05/2014 High School Diploma : - GPA :
University of Alabama At Birmingham Birmingham, AL Expected in : Accounting - GPA :
  • Major in Accounting
Experience
New Castle Hotels Llc - Server
Charleston, SC, 02/2016 - Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Partnered with team members to efficiently serve food and beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Promoted desserts, appetizers and specialty drinks.
  • Prepared salads and appetizers to back up kitchen staff.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Sent orders to kitchen staff by computer system known as squirrel.
Spartannash - Produce Associate
Cargill Elevator, NE, 09/2015 - 02/2016
  • Restocked produce and removed expired or damaged merchandise.
  • Assisted customers based on currently available product, promotional and policy information.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Placed new produce orders based on expected demand.
  • Arranged products in organized and professional manner.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Ensured that the work environment was kept safe, neat and clean at all times.
  • Examined grocery products to ensure that expired or spoiled items were removed immediately from stock and adhered to the "first in, first out" rule.
  • Cleaned shelves and restocked with new inventory when products were running low.
Landry's - Hostess
Dunwoody, GA, 05/2014 - 06/2015
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Answered telephone to provide establishment information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
Tommy Bahama - Cashier
Tulalip, WA, 11/2013 - 05/2014
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for food and drinks and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

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Resume Overview

School Attended

  • J.B. Pennington
  • University of Alabama At Birmingham

Job Titles Held:

  • Server
  • Produce Associate
  • Hostess
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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