LiveCareer-Resume

server resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized server with experience in restaurant environments. Friendly server with experience in fast-casual. Extensive beverage and food knowledge. Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Detailed organizer of service operations with versatility in stressful circumstances. Dedicated food service professional well-versed in food and beverage operations and guest services. Successful at building relationships with customers to increase loyalty and repeat business. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Outgoing server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Upbeat server with outstanding coordination and memorization skills. 25-years background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Service-oriented with 25 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Ambitious server with 25 years of experience boosting sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, and aspects of items. Logical salesperson focused on upselling 100% of customers resulting in additional earnings for restaurant and tips. Efficient Cocktail Waitress bringing years of exceptional performance in serving roles. Eager to fulfill a server opportunity to apply knowledge of bar operations and service standards. Hardworking and energetic with a proven history of patron satisfaction. Versatile with years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of 100% due to friendliness, speedy service. Versatile with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environment. Experienced with over years of experience in service industry. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training in . Motivated to learn, grow and excel in .

Skills
  • High-Volume Dining
  • Cool Under Pressure
  • Menu Memorization and Presentation
  • Team Player
  • Dining Room Cleaning and Upkeep
  • Customer Service
  • Age Verification
  • Warm and Friendly
  • Order Accuracy and Delivery
  • Able to Lift 30 Pounds
  • Food and Beverage Service
  • Specials Promotion and Upselling
  • Transactions and Cash Handling
  • Check Payment Processing
  • Cocktail Knowledge
  • Server Improvement
  • Glassware Polishing
  • Beverage Preparation
  • Patron Experiences
  • Wine Pairings
  • Guest Satisfaction
  • Stocking and Replenishing
  • Dining Room Monitoring
  • Table Bussing
  • Special Dietary Requirements
  • Anticipating Guest Needs
  • Waiting Tables
  • Guest Inquiries
  • Table Monitoring and Turnover
  • Wine and Liquor Service
  • Dietary Restrictions
  • Tableside Service
  • Identification Requirements
  • Energetic and Outgoing
Work History
Server, 02/2022 - 10/2022
Brass Tap Beer Bar Lakeland, FL,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
  • Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Processed orders and sent to kitchen employees by [Action].
  • Checked over [Number] daily IDs to verify ages and uphold [State] liquor laws.
Server, 06/2019 - 02/2022
Brass Tap Beer Bar Mesa, AZ,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
  • Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Processed orders and sent to kitchen employees by [Action].
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Served [Type], [Type] and [Type] beverages and offered refills.
  • Checked over [Number] daily IDs to verify ages and uphold [State] liquor laws.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Server, 04/2019 - 10/2019
Brass Tap Beer Bar Naples, FL,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
Server Trainer, 09/2011 - 05/2019
Milestone Retirement Communities Chula Vista, CA,
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Created, updated and implemented training plans in collaboration with restaurant management.
  • Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
  • Observed participants and provided corrective measures for skill improvement.
  • Educated bartenders, clerks, and servers on responsible service protocols.
  • Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
  • Demonstrated skill detecting altered or false identifications prior to serving patrons.
  • Presented training material with varied instructional methods to maintain attention of participants.
  • Evaluated skills assessment and observations to review effectiveness of training material.
  • Conducted small group or individual instruction to meet learning styles of participants.
  • Modeled role-play scenarios to provide visual demonstration of serving [Type] to patrons.
  • Initiated guidelines for standard operation of serving [Type].
  • Discussed trends and risks related to responsible sale and service of [Type].
  • Provided overview of criminal, civil, and administrative liabilities for serving members of public.
  • Trained and mentored [Number] new personnel hired to fulfill various roles.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in [Result].
  • Wrote training manuals for [Type] employees and [Type] positions according to strict company guidelines and [Type] protocols.
  • Created curricula, instructions, documents and written tests for various types of training courses.
  • Developed curricula, instructions, documentation and written tests for [Type] training courses.
Education
High School Diploma: , Expected in
-
Goldthwaite High School - Goldthwaite, TX
GPA:
Status -

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Resume Overview

School Attended

  • Goldthwaite High School

Job Titles Held:

  • Server
  • Server
  • Server
  • Server Trainer

Degrees

  • High School Diploma

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