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server resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Caring, empathetic Substance Abuse Counselor with years of experience in different settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse.

Skills
  • Goal setting
  • Crisis intervention
  • Clinical assessment
  • Adept at conflict resolution
  • Expertise in crisis intervention techniques
  • Culturally sensitive
  • Case management proficiency
  • Skilled in intake interviewing
  • Adept at treatment and discharge planning
  • Community resources
  • Superior communication skills
Work History
Server, 09/2018 to Current
Nouria EnergyHollis Center, ME,
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Monitored guests for intoxication and immediately reported concerns to management
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Sales Associate, 02/2017 to 07/2018
Liberty Healthcare CorporationCosta Mesa, CA,
  • Maintained organized, presentable merchandise to drive continuous sales
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Maintained records related to sales, returns and inventory availability
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Tracked stock using company inventory management software
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Engaged with customers to effectively build rapport and lasting relationships
  • Processed product returns and assisted customers with other selections
  • Prepared merchandise for sales floor by pricing or tagging
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
Unit Assistant, 12/2011 to 04/2014
Mclaren Health CareMetamora, MI,
  • Facilitated group and individual therapy in outpatient setting
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning
  • Developed individual treatment goals based on history and diagnosis
  • Provided counseling and support to clients with drug and alcohol abuse issues
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
  • Collected urine samples to test for substance use
  • Displayed sensitivity to cultural and linguistic needs of clients and families served
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data
  • Developed and implemented treatment plans and modified when needed
  • Consulted with and trained highly skilled mental health and medical staff
  • Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues
  • Connected clients with community service and resource agencies
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions
  • Followed all company rules and compliance regulations in an effort to keep patient information confidential
  • Acted professionally with all parties, including patients, families and medical staff
Education
Associate of Applied Science: Human Services, Expected in 01/2014 to Bunker Hill Community College - Charlestown, MA
GPA:
Diploma: , Expected in 06/2003 to Monsignor Ryan Memorial - Charlestown, MA,
GPA:

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Resume Overview

School Attended

  • Bunker Hill Community College
  • Monsignor Ryan Memorial

Job Titles Held:

  • Server
  • Sales Associate
  • Unit Assistant

Degrees

  • Associate of Applied Science
  • Diploma

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