LiveCareer-Resume

server resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Will always be willing to expand my knowledge for other job experiences.

Skills
  • High-volume dining
  • Price memorization
  • Special dietary requirements
  • Check payment processing
  • Dining customer service
  • Menu memorization
  • Table Bussing
  • Menu knowledge
Experience
09/2020 to 01/2021
Server Nouria Energy Tewksbury, MA,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Processed customers' payments and provided receipts.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted newly seated guests quickly and efficiently.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Prepared and served cold, hot and [Type] beverages to guests.
01/2020 to 07/2020
Server Oakview At Home Thousand Oaks, CA,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Processed customers' payments and provided receipts.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Calculated charges, issued table checks and collected payments from customers.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Greeted newly seated guests quickly and efficiently.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
06/2019 to 01/2020
Call Representative Team Health City, STATE,
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Interviewed customers regarding [Type] issues and reported feedback to management team.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Documented conversations with customers to track requests, problems and solutions.
  • Excelled in exceeding daily credit card application goals.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education and Training
Expected in 01/2017 to to
GED:
Union County GED Program - Maynardville, TN
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Union County GED Program

Job Titles Held:

  • Server
  • Server
  • Call Representative

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: