, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Cocktail Waitress with experience successfully serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Skills
Menu Memorization and Presentation
Warm and Friendly
Transactions and Cash Handling
Team Player
Upselling and Cross Selling
Customer Service and Rapport
Service-Oriented
Dining Room Cleaning and Upkeep
High Energy and Stamina
Cleaning and Sanitizing
Able to Lift 30 Pounds
Conflict and Complaint Resolution
Menu Recommendations
Order Accuracy and Delivery
Staff Training
Verbal and Written Communication
Work History
Server, 07/2020 - Current Viceroy Hotel Group – Washington, DC,
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Checked identification for minimum age for sale of alcoholic beverages.
Used slow periods to restock supplies, ice, trays and delivery bags.
Increased sales significantly by upselling higher-end products to customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Explained menu items and suggested appropriate options for food allergy concerns.
Noted special patron requests and followed up with kitchen to confirm delivery.
Inspected dishes and utensils for cleanliness.
Server, 02/2019 - 11/2019 Viceroy Hotel Group – San Francisco, CA,
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Checked identification for minimum age for sale of alcoholic beverages.
Used slow periods to restock supplies, ice, trays and delivery bags.
Increased sales significantly by upselling higher-end products to customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Noted special patron requests and followed up with kitchen to confirm delivery.
Inspected dishes and utensils for cleanliness.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Answered customers' questions, recommended items and recorded order information.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server, 04/2017 - 09/2018 Viceroy Hotel Group – Santa Monica, CA,
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Checked identification for minimum age for sale of alcoholic beverages.
Used slow periods to restock supplies, ice, trays and delivery bags.
Increased sales significantly by upselling higher-end products to customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Inspected dishes and utensils for cleanliness.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server, 11/2017 - 02/2018 Viceroy Hotel Group – Los Angeles, CA,
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Checked identification for minimum age for sale of alcoholic beverages.
Used slow periods to restock supplies, ice, trays and delivery bags.
Worked with POS system to place orders, manage bills and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Noted special patron requests and followed up with kitchen to confirm delivery.
Inspected dishes and utensils for cleanliness.
Education
: Petroleum Engineering, Expected in - Louisiana State University And A&M College - Baton Rouge, LA GPA: Status -
High School Diploma: , Expected in 05/2015 - Woodward Academy - College Park, GA, GPA: Status -
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