LiveCareer-Resume

server resume example with 9 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Versatile Server possessing outstanding bartending and waitstaff experience. Superb coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members.

Skills
  • Cash handling
  • Point Of Sale Knowledge
  • Point of sale operation
  • Order accuracy
  • Wine service
  • Guest seating arrangements
  • To-go order preparation
  • High Volume Driving
  • Point of Sale Knowledge
  • Order Delivery Practices
Education
Sarasota of Massage Therapy Sarasota, FL, Expected in 02/2008 Associate of Arts : Licensed Massage Therapist - GPA :
Manatee Community College Bradenton, FL, Expected in 08/1998 Associate of Science : Accounting And Business Management - GPA :
Bayshore High School Bradenton, Expected in 05/1997 High School Diploma : - GPA :
Work History
Alorica Inc. - Server
Omaha, NE, 02/2018 - 07/2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Answered customers' questions, recommended items and recorded order information.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Checked guests' identification before serving alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Levy Restaurants, Inc. - Bar Manager
Washington, DC, 02/2018 - 02/2021
  • Up sold high profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Increased sales significantly by up selling high end products to customers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Checked multiple IDs daily to verify ages and uphold Arkansas liquor laws.
  • Developed several new cocktails for menu.
  • Poured and prepared mixed drinks for over hundreds of customers daily.
  • Handled several hundred dollars of petty cash and cash sales on daily basis, which built trustworthiness and loyalty with owners.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Improved and applied social media marketing strategies to increase patronage.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Increased bar revenue through development and marketing of featured cocktails.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Consulted with managers to organize special events and promotions.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.
  • Operated efficiently in high volume setting to prepare and serve more than hundreds of drinks per hour.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Recruited and trained new bartenders and bar backs and scouted and auditioned performers for various special events.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Up sold daily specials and beverage promotions to exceed daily sales goals.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
Continental Services - Bartender
Troy, MI, 04/2011 - 02/2012
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Up sold menu items to customers, driving up per sale revenues and maximizing profits.
  • Up sold daily specials and beverage promotions to exceed daily sales goals.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Consulted with managers to organize special events and promotions.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Orchestrated numerous private parties, business meetings and formal engagements.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
Healthcare America, Inc. - Front Desk Medical Receptionist, Medical Secretary
City, STATE, 03/2000 - 12/2004
  • Communicated with outside facilities for scheduling tests or surgeries.
  • Reviewed and maintained charts for completeness and compliance with EMR guidelines.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Verified or obtained referral numbers or authorizations for upcoming appointments.
  • Escorted patient from waiting area to triage area, ranging from patients with full to limited mobility.
  • Verified insurance benefits or eligibility and documented in charts, and computer system.
  • Reviewed initial vital signs evaluations and lab specimens.
  • Obtained necessary information to facilitate assessment or admission process for patients admitted through emergency department.
  • Followed-up and documented patients' condition after surgery or other invasive procedures.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Proofread documents and correspondence for accuracy and completeness.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
  • Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Supported office staff and operational requirements with administrative tasks.
  • Kept office equipment operating by troubleshooting breakdowns, performing preventive maintenance and coordinating repairs.
  • Completed and filed financial documentation for accounting purposes.
  • Coordinated customer service, patient scheduling and billing.
  • Facilitated new patient prescriptions, refills, and prescription pre-authorizations.
  • Maintained current and accurate medical records for patients.
  • Completed clerical duties and tasks for clinic administration
  • Referred and screened patients to make best use of resources, triage staff and serve community members
  • Used computer programs and registration systems to schedule patients for routine and complex procedures
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases
  • Facilitated new patient prescriptions, refills, and prescription pre-authorizations
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction
  • Coordinated customer service, patient scheduling and billing
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust
  • Registered new patients in electronic medical records prior to appointment scheduling
  • Maintained current and accurate medical records for patients
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care

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Resume Overview

School Attended

  • Sarasota of Massage Therapy
  • Manatee Community College
  • Bayshore High School

Job Titles Held:

  • Server
  • Bar Manager
  • Bartender
  • Front Desk Medical Receptionist, Medical Secretary

Degrees

  • Associate of Arts
  • Associate of Science
  • High School Diploma

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