LiveCareer-Resume

server resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor. Accustomed to working in fast-paced environments with success in effectively handling challenging client situations. Reliable, motivated and willing to go the extra mile to guarantee guests satisfaction and comfort. Prior work in a hotel/restaurant, high end catering, including events such as the Oscars, Kids Choice Awards, as well as celebrity events,and catering jobs on yachts. Currently attending Blue Water Yacht Crew Training. I will obtain my certifications in entry program (guest 1), entry level stewardess, STCW basic crew training, and security duties.
Licenses
I will obtain Certifications from Blue Water Crew Training as of 9/2/2017. Certifications in: Entry Program (Guest 1), Entry Level Stewardess, STCW Basic Crew Training, Basic Crew Security. and Basic Life Support.
Skill Highlights
  • Communicates effectively
  • Listening skills
  • Exceptional multi-tasker
  • VIP services
  • Hospitality expertise
  • Customer-oriented
  • Exceptional time management
  • Organized
  • Interior and exterior cleaning
  • Restroom detailing
  • Hardworking
  • Hospitality background
  • Decision making skills
  • Exceptional communicator
  • Self-directed
Education and Training
West Los Angeles College Culver City, CA Expected in 2018 High School Diploma : - GPA : Currently enrolled in West Los Angeles College with 48 credits working towards my Bachelors Applied Science of Dental Hygiene. Taking a some time off to work, and gain further life experience.
Professional Experience
Worlds Of Fun - Server
Allentown, PA, 07/2016 - 07/2017
Same duties as below.
Worlds Of Fun - Server
Kansas City, MO, 07/2016 - 07/2017
Same Duties as below.
Firstservice Residential - Server/Busser
Lyndhurst, NJ, 08/2016 - 07/2017
  • Assisted guests with any special requests during their visits.
  • Improved customer service ratings through going above and beyond to meet my guests needs.
  • Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers.
  • Effectively handled customer complaints and special requests.
  • Provided prompt, efficient, friendly, and quality service at all times. Maintained stock levels to prevent shortages of critical items.
  • Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.
  • Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.
  • Greeted newly seated guests in a friendly and timely manner.
  • Maintained a positive working relationship with fellow staff and management.
  • Confirmed accuracy of orders against requisitions.
  • Mixed and poured juices according to projected business.
  • Assisted bartenders in maintaining adequate supplies and beer kegs for the bar and extended service area.
  • Provided fast, friendly, professional service to all guests and beverage servers.
  • Sliced and pitted fruit and filled ice bins with crushed or cubed ice.
  • Quickly removed debris accumulated at the bar to consistently maintain a clean service area.
  • Set up special events and private parties.
  • Cleaned and stocked glassware, assisted with beverage service and transported dishes to the kitchen.
  • Greeted all customers, recorded correct orders.
  • Promoted positive customer and associate relations through courtesy, service and professional appearance.
  • Polished silverware and glasses.
  •  Service for high end clients, including celebrities, large events such as the Oscars, and Kids Choice Awards.
Hotel Leger - Housekeeper/assistant
City, STATE, 04/2015 - 08/2015
  • Hand dusted and wiped clean office furniture
  • Fixtures and window sills.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Swept and damp-mopped private stairways and hallways.
  • Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
  • Spot cleaned carpets using industrial carpet cleaner.
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Provided friendly and attentive service.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Routinely removed trash and debris from restaurant.
Community Service
Volunteer, VFW Veterans of Foreign War, 2011-2014
Skills
Housekeeping, bar backing, table setting, ironing, polishing, Wine and liquor knowledge, Interpersonal skills, Professional and friendly, Multi-tasking, attention to detail, calm cool and collected.

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Resume Overview

School Attended

  • West Los Angeles College

Job Titles Held:

  • Server
  • Server
  • Server/Busser
  • Housekeeper/assistant

Degrees

  • High School Diploma

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