Server Resume Example Company Name

SERVER

Professional Summary

Dependable Server with 20 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Diligent food service worker with successful history in table settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Talented food service professional bringing skills in order management, payment processing and up selling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Skills

To-go order preparation
Beverage preparation

Order accuracy
Hospitality service expertise

Work History

Server, 08/2017 to 12/2019
Company Name – City, State

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Bussed and reset 10 tables per shift, working efficiently to keep dining room and work areas clean.

Truck Driver, 06/2013 to 09/2017
Company Name – City, State

Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Maximized load safety by balancing, securing and weighing products.
Dropped and hooked trailers and changed configuration of equipment when necessary.
Completed preventative maintenance and mechanical repairs on my vehicles.
Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.
Maintained accurate records with compliant invoicing, payment processing and daily logs.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Reported all accidents, damage and malfunctions involving company equipment to management.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Completed 15 minutes inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Learned and applied safe driving techniques to avoid accidents.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Inspected truck for defects and safe operating condition before, during and after trips.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Maintained daily, legible DOT log book and submitted corresponding documents.

Machine Operator, 02/2007 to 09/2012
Company Name – City, State

Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
Read and interpreted blueprints and schematics for work to be performed.
Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
Followed technical documentation, including tooling instructions and product specifications to determine and implementoperational sequences.
Maintained good maintenance practices on machines and within work area, complying with company and OSHA safety rules and regulations.
Tended operating machinery to identify equipment malfunctions and locate sources of product defects.

Customer Service Representative, 01/2006 to 02/2007
Company Name – City, State

Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Responded to customer requests for products, services and company information.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Communicated with vendors regarding back order availability, future inventory and special orders.
Provided primary customer support to internal and external customers in fast-paced environment.
Regularly exceeded daily sales and product add-on quotas.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Educated customers on promotions to enhance sales.
Cultivated customer loyalty, promoted repeat customers and improved sales.

Education

High School Diploma: 09/1984
TCI Technical - City

Resume Overview

School Attended

TCI Technical

Job Titles Held:

Server
Truck Driver
Machine Operator
Customer Service Representative

Degrees

High School Diploma : 09/1984

Server Resume Example

Resume Score: 80%

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