Enthusiastic Student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the health care industry.
Motivated individual with strong work ethic and ability to work independently. Strong team collaboration skills with experience in improving processes.
9 years of successful experience in the restaurant business. Recognized consistently for performance excellence and contributions to success. Strengths in customer satisfaction and learning agility. Proven history of excellent customer service and conflict resolution skills.
Interpersonal and communication skills
Organization and prioritization
Accuracy and attention to detail
Computer and spreadsheet skills
Knowledge of health and physical exercises
04/2019 to Current
ServerCompany Name – City, State
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Greeted and maintained relationships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
Applied comprehensive knowledge of wine and beer as well as appropriate entree pairings.
08/2016 to 02/2019
Delivery DriverCompany Name – City, State
Accurately recorded delivery, payment and route information using Aloha software.
Fostered positive working relationships with customers by responding to questions and concerns.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
Completed on-time deliveries by choosing best and most efficient routes.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Interacted with customers to determine needs and opportunities for additional sales.
07/2011 to 08/2016
Line CookCompany Name – City, State
Verified proper portion sizes and consistently attained high food quality standards.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Sanitized kitchen surfaces andequipment by cleaning grills, griddles, ovens and fryers
Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Grilled meats and seafood to customer specifications.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Distributed food to team members with efficiency in high-volume environment.
Health SciencesDelaware County Community College - City, State
Expected in 12/2020
Bachelor of Science: Exercise Science: Pre-Chiropractic West Chester University of Pennsylvania - City, State
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Delaware County Community College
West Chester University of Pennsylvania
Job Titles Held:
Health Sciences Bachelor of Science : Exercise Science: Pre-Chiropractic
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