LiveCareer-Resume

server resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Skilled worker offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. High-energy worker skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Self-motivated and dependable worker offering five years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Skills

My skills include:

  • Liquor, wine and food service
  • Buffet setup and takedown
  • Dish preparation
  • Special dietary requirements
  • Table setting arrangements
  • Menu memorization
  • Effective customer upselling
  • Price memorization
  • Table Bussing
  • Food safety understanding
  • Check payment processing
  • Food inspection
  • Dining customer service
  • Point of Sale (POS) system operations
  • Seating assignment preparation
  • Sales Techniques
  • Relationship management
  • Safe food handling
  • Quality control
  • Conflict resolution techniques
  • Client relations and retention
  • Customer Service
  • Training and coaching
  • Skilled multi-tasker
  • Credit card payment processing
  • Inbound and Outbound Calling
  • Problem-solving abilities
  • High-energy attitude
  • Adaptive team player
  • Product organization
  • Group activity implementation
  • Safety guidelines
  • Positive relationships
  • Check in and checkout procedures
  • Behavioral assessment
  • Friendly, positive attitude
Experience
Server, 09/2018 to 12/2021
Wks Restaurant GroupSimi Valley, CA,

As a Server at Uncle T's Oyster Bar I:

  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed cleaning duties by sweeping and mopping floors, and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Hostess, 05/2018 to 09/2018
Trinity Health CorporationBritt, IA,

As a Hostess at Uncle T's Oyster Bar I:

  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Hostess/Server, 12/2017 to 05/2018
Ymca Of Greater ClevelandNorth Royalton, OH,

As a Hostess and Server at Chili's I:

  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed cleaning duties by sweeping and tidying up server stations.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Provided sauces and drink refills requested by customers.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Lifeguard, 08/2017 to 01/2018
Louisiana State University-EuniceCity, STATE,

As a Lifeguard I:

  • Kept watch over swimmers to respond quickly to distress situations.
  • Maintained neat and clean pool area and clean water.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Observed sections of assigned water zone of responsibility.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Adhered strictly to emergency action plans.
  • Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
Staffer, 05/2015 to 08/2017
Acadian Baptist CenterCity, STATE,

As a Staffer at Acadian Baptist Center I:

  • Maintained sleeping, eating, and living areas for order and cleanliness to promote professional appeal and maximum productivity.
  • Oversaw reception desk, met incoming guests and escorted customers to specific destinations.
  • Helped customers locate and purchase merchandise in the gift shop.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Coordinated and led group activities for campers and counselors.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Pruned trees and bushes to improve visibility and shapes.
  • Removed poison ivy and other harmful plants while wearing protective gear.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Performed inventory counts and ordered materials.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Set up tables and counters to prepare dining and serving areas.
  • Implemented sanitary food handling, holding and service protocols.
Education and Training
High School Diploma: , Expected in 05/2017 to Rayne High School - Rayne, LA
GPA:
Bachelor of Science: Behavioral Sciences, Expected in 05/2023 to University of Louisiana At Lafayette - Lafayette, LA
GPA:

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Resume Overview

School Attended

  • Rayne High School
  • University of Louisiana At Lafayette

Job Titles Held:

  • Server
  • Hostess
  • Hostess/Server
  • Lifeguard
  • Staffer

Degrees

  • High School Diploma
  • Bachelor of Science

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