Vietnamese/English speaking professional with over 2 years of experience in service industry, offering extensive knowledge of superior customer service, hospitality etiquette, and food presentation. Organized, detail-oriented, and possessing an upbeat, positive personality.
Point of Sale (POS) system operation
Bubbly, outgoing, and independent
Strong time management
Composed and efficient in high stress environments
Food allergy conscious
Retentive memory for food and alcohol
Exceptional communication skills
Highly responsible and reliable
Gu RamenServer | Santa Ana, California | August 2016 - Current
Memorized and tested on restaurant's menu which includes: appetizers, main dishes, draft beers, IPA's, wine stock, and sakes.
Used POS system and common restaurant machinery
Opened and closed restaurant after following duties such as: sweeping, mopping, wiping down windows, prepping tables and bars, prepping bathrooms, counting cash in the register, restocking drinks and utensils, etc.
Received in-depth training for proper food handling techniques
Ecstasy TheatreWaitress | Santa Ana, California | January 2016 - July 2016
Provided excellent customer service in high pressure environment
Personally handled large amounts of cash and acted as the only waitress and bartender for entire shifts
Aided in training of new employees and assisted with ongoing performance improvements
Conducted and maintained perfect composure in stressful situations
Oxford Tutoring CenterTutor | Tustin, California | January 2015 - August 2015
Helpfully advised parents on different learning techniques for their child's success.
Pre-tested and post-tested students in preparation for state standardized examinations.
Utilized online software for inputting numerous records of tutoring sessions and completion of child learning standards.
Kitakata Ramen BannaiWaitress | Costa Mesa, California | August 2014 - July 2015
Passionate about servicing guests in warm, efficient, and courteous manner
Easily memorized draft beers, appetizers, and main dishes
Assured highest standards of service and quality while monitoring food preparation methods and presentation.
Graceful, careful, and safe when handling food.
Bachelor of ScienceNursingOrange Coast College | N/A