LiveCareer-Resume

server resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

I am an overly talented server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Proactive Server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.

Friendly Server with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Organized server with experience in hectic restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Versatile Server with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.

Ambitious server with 7+ years of experience boosting restaurant sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, taste and appearance aspects of items. Logical salesperson focused on upselling 100% of customers resulting in additional earnings for restaurant and tips.

Versatile Server with 7+ years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of 95% due to friendliness, speedy service and all around performance.

Upbeat server with outstanding coordination and memorization skills. 7+-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Reliable employee seeking long term career position. Offering excellent communication and good judgment.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Guest Relations Management
  • Sales expertise
  • Food preparation and safety
  • Food running
  • Menu presentation
  • Item promotion
  • Cash handling
  • Dining area maintenance
  • Bill Computation
  • Daily Specials Memorization
  • Food Sales and Promotion
  • Guest Seating Arrangements
Work History
09/2018 to Current Server Carino's Italian Restaurant | Greenwood, IN,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

+ Edit or add your own

  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
  • Served Type, Type and Type beverages and offered refills.
  • Checked guests' identification before serving alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Answered customers' questions, recommended items and recorded order information.
  • Processed orders and sent to kitchen employees by Action.
10/2017 to 05/2018 Truck Unloader Kaplan Early Learning Company | Winston Salem, NC,
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Promoted workplace safety by reporting or mitigating hazards for heavy equipment use.
  • Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher.
  • Assisted other team members in navigating large loads.
  • Maintained organized work area by storing equipment safely and properly.
  • Counted, weighed, and recorded number of units of materials moved or handled on daily production sheet.
  • Handled packages with care while transporting from truck to loading dock.
  • Verified contents of inventory loads against Bills of Lading.
  • Loaded packages onto pallets and into staging areas as directed.
  • Monitored weights and dimensions of boxes and pallets for compliance with standards.
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
  • Sorted and properly arranged items.
  • Unloaded packages with care and placed in proper staging area.
  • Adhered to company safety protocols and complied with OSHA standards.
  • Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
  • Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
10/2013 to 10/2017 People Department Manager Mcdonald's | Eureka, MO,
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Evaluated training program success and presented strategic improvement recommendations to upper management.
  • Enhanced staff knowledge and awareness on drug abuse and prevention programs.
  • Set weekly goals for Number inside sales representatives.
08/2010 to 07/2014 Site Director Premier Tech | Sioux Falls, SD,
  • Recruited and hired top-quality staff to fill important positions.
  • Networked among Description to improve financial backing, operational planning and Type performance.
  • Resolved issues between employees and customers using company policies.
  • Developed training manual and on-the-job training programs for procurement, food preparation and sanitation.
  • Interviewed, hired and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.
  • Assumed responsibility for personnel deployed to work site.
Education
Expected in 05/2009 to to | General Studies Bradley Central High School, Cleveland, TN GPA:
Expected in to to Specialist In Psychology | The University of Tennessee - Chattanooga, Chattanooga, TN GPA:
Expected in to to Specialist In Psychology | Lee University, Cleveland, TN GPA:
Expected in to to Associate Of General Studies | Cleveland State Community College, Cleveland, TN GPA:

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Resume Overview

School Attended

  • Bradley Central High School
  • The University of Tennessee - Chattanooga
  • Lee University
  • Cleveland State Community College

Job Titles Held:

  • Server
  • Truck Unloader
  • People Department Manager
  • Site Director

Degrees

  • Specialist In Psychology
  • Specialist In Psychology
  • Associate Of General Studies

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