SEARCH

Server Resume Example

Love this resume?Build Your Own Now
KellyWhite
Summary

I am a 35-year-old single mother who has 20 plus years of customer service skills under my belt. These skills have been acquired through serving at restaurants and also medical facilities including a pharmacy. I have been a single stay at home other for years and now and highly motivated to go back to work well helping others at the same time.

Friendly Insurance Verification Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of Medicaid and private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic.

Skills
  • Dining customer service
  • Table Bussing
  • Check payment processing
  • Hors d'oeuvres service
  • Menu memorization
  • Liquor, wine and food service
  • Effective customer upselling
  • Table setting arrangements
  • Relationship management
  • Seating assignment preparation
  • Menu knowledge
Experience
Company Name | City, StateServer02/2016 - 09/2019
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Calculated charges, issued table checks and collected payments from customers.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Set up dining room to meet hospitality and service standards.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Company Name | City, StateInsurance Verification Specialist09/2014 - 10/2015
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Updated patient and insurance data and input changes into company computer system.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Followed specific security rules and guidelines to protect patient medical records and payment card information.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
  • Examined claims, records and procedures to grant approval of coverage.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
  • Performed verification of Medicare coverage.
  • Identified important patient and demographic information.
  • Assisted [Number] patients weekly by reviewing personal cases and insurance coverage information.
  • Pulled patient files and forwarded to appropriate offices for processing.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
  • Assisted with hospital admissions and paperwork.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Managed incoming telephone calls, including taking messages and directing callers to personnel.
  • Called patients to schedule procedure appointments, consistently double-checking information and availability.
  • Answered 75 average daily phone calls to schedule appointments and address patient inquiries.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Updated patient financial information to promote accurate record keeping.
  • Communicated with patients to gather intake data and verify chart information.
  • Helped patients complete paperwork and explained processes and procedures.
Company Name | City, StatePharmacy Technician04/2011 - 08/2014
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Prepared prescription transfers to other pharmacies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Used 8-point check system to verify labeled prescriptions.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Compiled customer demographic, allergy and medical history background.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Entered patient and medication information into computer to generate prescription labels.
  • Requested scripts from doctors and verified insurance and coding.
  • Merchandised related products to drive pharmacy department sales.
Education and Training
Galen School of Nursing | City, StateBachelor of Science in NursingExpected in 01/2025
Sickles High School | City, StateHigh School Diploma05/2001
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Completeness
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Galen School of Nursing
  • Sickles High School

Job Titles Held:

  • Server
  • Insurance Verification Specialist
  • Pharmacy Technician

Degrees

  • Bachelor of Science in Nursing
    High School Diploma

Similar Resumes

View All
Server-resume-sample

Server

Philadelphia, Pennsylvania