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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Sociable team member and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Dish preparation
  • Buffet setup and takedown
  • Dining customer service
  • Menu memorization
  • High-volume dining
  • Food safety understanding
  • Menu knowledge
  • Price memorization
  • Service prioritization
  • Sales Techniques
  • Quality control
  • Material Safety Data Sheets
  • Pallet jacks
  • Forklifts
  • Warehouse operations
  • Materials handling and transport
  • Time management
  • Materials transport
  • Adaptive team player
Experience
Server, 10/2019 - Current
Flixbrewhouse Round Rock, TX,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Processed customers' payments and provided receipts.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
Warehouse Associate, 11/2019 - 08/2020
Delmar International Los Angeles, CA,
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Received, stored and shipped goods and materials.
  • Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
Warehouse Worker, 04/2019 - 08/2020
Ameripride Services, Inc. Grand Forks, ND,
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Accessed elevated products from safety cage to complete order processing requirements.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Team Member, 02/2018 - 07/2018
Dairy Queen Macon, GA,
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Quickly and efficiently processed payments and made accurate change.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Portioned and packaged take-out foods for customers.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Organized food items on serving trays and in carry-out packages.
  • Monitored and counted food stock and supplies to reorder on time.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Took orders, prepared foods and processed payments
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Reviewed contents on food trays to check receiving complete order.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Verified orders and bagged items for easy transport.
  • Served orders to customers at windows, counters and tables.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
Education and Training
High School Diploma: , Expected in 05/2021
-
Primavera - Online,
GPA:

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Resume Overview

School Attended

  • Primavera

Job Titles Held:

  • Server
  • Warehouse Associate
  • Warehouse Worker
  • Team Member

Degrees

  • High School Diploma

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