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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking Customer Service Cashier bringing over years of hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. . Dedicated Cashier experienced in computer operations. Professional and friendly with remarkable customer service and sales abilities. Bringing years of experience and deep knowledge of products. Welcoming Customer Service Cashier adept at greeting customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Areas of expertise include learning merchandise that will be sold.

Communicative dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering years experience providing service to dinner guests at the restaurant. Detailed organizer of service operations with versatility in stressful circumstances. Well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.

Skills
  • Food Preparation
  • Menu presentation
  • Food running
  • High-volume dining
  • Guest seating arrangements
  • Table setting knowledge
  • Cash Handling
  • Stocking and replenishing
Work History
Server, 05/2019 to 11/2020
Aimbridge Hospitality Glendale, CO,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Prepared beverages and filled food orders for customers
  • Greeted and maintained relationships with regular customers
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
  • Checked identification to enforce age regulations for alcoholic beverages
Server, 04/2019 to 11/2019
Aimbridge Hospitality Hilliard, OH,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Prepared beverages and filled food orders for customers
  • Greeted and maintained relationships with regular customers
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
  • Checked identification to enforce age regulations for alcoholic beverages
Customer Service Cashier, 01/2020 to 03/2020
Raising Cane's Mesa, AZ,
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage gaming
  • Maintained reports of transactions and greeted customers when entering and leaving establishment
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Handled daily credit and cash transactions for customers with accuracy and speed
  • Counted money in drawers at beginning and end of each shift
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Assisted customers by answering questions and fulfilling requests
  • Trained and provided back-up coverage to provide customers with optimal support
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Worked closely to solve problems and handle customer concerns
  • Verified over cash and credit payments daily
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales
  • Prepared beverages and filled food orders for customers
Education
High School Diploma: , Expected in 06/2015
to
Harker Heights High School - Harker Heights,
GPA:

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Harker Heights High School
Job Titles Held:
  • Server
  • Server
  • Customer Service Cashier
Degrees
  • High School Diploma

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