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Server Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Friendly server and quality control expert with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Skills
  • Dining area maintenance
  • Food and beverage pairings
  • Sales expertise
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Menu Memorization
  • Order Accuracy
  • Guest Seating Arrangements
  • Bill Computation
  • Ordering Procedures
  • Table Setting Knowledge
  • Food running
  • High-Volume Dining
  • Hospitality Service Expertise
  • Food Sales and Promotion
  • Daily Specials Memorization
  • Item promotion
  • Cash handling
  • Food station setup
  • Performance improvement
Education
North Central Texas College Gainesville, TX Expected in 05/2022 Associate of Business Administration : Marketing - GPA :
Work History
Aimbridge Hospitality - Server
Egg Harbor, NJ, 09/2021 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Cultivated warm relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Answered customers' questions, recommended items and recorded order information.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees by sending in the orders through a computer.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
  • Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Shiseido - Quality Control Inspector
Bluewater, NM, 10/2019 - Current
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Sampled 10% of products for detailed analysis.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
  • Communicated with production team members about quality issues.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
Steak N Shake Co - Cashier
Franklin, IN, 10/2019 - 10/2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted over 20 customers per day.

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Resume Strength

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Resume Overview

School Attended
  • North Central Texas College
Job Titles Held:
  • Server
  • Quality Control Inspector
  • Cashier
Degrees
  • Associate of Business Administration