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Server Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Dynamic restaurant professional with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Skills
  • Food safety understanding
  • Menu memorization
  • Hors d'oeuvres service
  • Special dietary requirements
  • Dining customer service
  • Point of Sale (POS) system operations
  • Price memorization
  • Menu knowledge
Education and Training
Dover High School Dover, DE Expected in 06/2011 High School Diploma : - GPA :
Experience
Benchmark Hospitality - Server
Kitty Hawk, NC, 10/2019 - Current
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks.
  • Partnered with team members to efficiently serve food and beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Goodwill Southern Rivers - Cashier
Phenix City, AL, 04/2018 - 04/2019
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Resolved issues with cash registers, card scanners and printers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
Fedex Cross Border - Assistant Store Manager
Hebron, KY, 09/2016 - 03/2018
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Coached and developed store associates through formal and informal interactions.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
NuWave Cleaning - Enviromental Coordinator
City, STATE, 02/2015 - 10/2016
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated in development of [Type] procedures.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Collaborated with others to discuss new [Type] opportunities.

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Resume Overview

School Attended
  • Dover High School
Job Titles Held:
  • Server
  • Cashier
  • Assistant Store Manager
  • Enviromental Coordinator
Degrees
  • High School Diploma

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