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Server Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking Server, Leader at the Door, and To-Go Server, with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy Hostess skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Dynamic Server with 3 years in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Mesmerizes menu items and orders, upselling additional products and taking accurate drink and food orders. Health Services Administration student pursuing Bachelor of Science with a Certificate in Global Health seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Skills
  • Food inspection
  • Buffet setup and takedown
  • Dining customer service
  • Point of Sale (POS) system operations
  • Liquor, wine and food service
  • High-volume dining
  • Effective customer upselling
  • Food safety understanding
  • Table Bussing
  • Wine pairings
  • Dish preparation
  • Menu memorization
  • Table setting arrangements
  • Check payment processing
  • Price memorization
  • Seating assignment preparation
  • Sales Techniques
  • Relationship management
  • Quality control
  • Menu knowledge
  • Safe food handling
Experience
Server, 10/2018 to 03/2020
EliorLexington, TN,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Provided timely checks on guest needs and brought requests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests such as separate checks and menu substitutions.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Hostess, 10/2017 to 03/2020
VacasaSalt Lake City, UT,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
To-Go Server, 10/2017 to 03/2020
Meritage Hospitality Group IncChoctaw, OK,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Relayed orders and special requests to cooks.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
High School Diploma: , Expected in 05/2018
Nelsonville-York High School - Nelsonville, OH
GPA:
Bachelor of Science: Health Administration, Expected in 05/2022
Ohio University - Athens, OH
GPA:
  • Dean's List Honoree [Fall Semester 2020-2021, Spring Semester 2020-2021]
  • Certificate in Global Health [In Progress]
Certifications

(In Progress)

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Resume Overview

School Attended
  • Nelsonville-York High School
  • Ohio University
Job Titles Held:
  • Server
  • Hostess
  • To-Go Server
Degrees
  • High School Diploma
  • Bachelor of Science